BJ's Tire Center 640 Cowpath Road, Lansdale, PA 19446

"Quick, easy, friendly service! I bought my tires online in the morning and had new tires on my car by the afternoon."

"This tire center is the worst! I don't think they actually do anything tire related here. I've had one good experience with a younger gentleman there that was willing to work and find me a solution since he couldn't help me, but any other time they tell me they can't do anything. I've even shown up and been turned way bc they were going to close in 2 HOURS! Save yourself the stress and frustration and go anywhere else."

"They wouldn't honor the free replacement on my battery despite it saying "free replacement" on the battery. It has a 30 month warranty which i was only 2 years into plus I still had the original receipt but they tried to prorate it. Went to the location in Plymouth Meeting and they honored it immediately. Inept management, great technicians though but I won't be returning. Hope they get it figured out."

"My father went in to get his tires but was told he could only make an appt online. He's 75 and English is a second language. He does not know how to go online to schedule anything. I found that very discriminating to seniors and bilinguals if all appointments are required to be scheduled that way. Especially if the person there can just check their schedule and register someone in person. I would definitely give a 0 star for customer service in that department."

"tire center only had one person to handle the front desk, phones, tire changes, and propane customers. The mechanic running the shop was extremely nice and patient with the constant influx of customers, but my car sat in garage with no one working it because of the volume of customers.  This is neither fair to me waiting nor the mechanic who was strecthed too thin."