Panera Bread

"Hailey F and Jason both displayed beyond noteworthy customer care during my visit on 12/26/23. Both of them exceeded my expectations twofold, providing a level of kindness, care, effort and dedication, which I have not experienced in YEARS. MANY YEARS. I would like to stress that these two deserve to be recognized for their efforts; I believe them to illuminate the business in a glorious light, while setting an incredible example of what other employees should strive for. To conclude, Jason is an incredible leader and Hailey F would truly yield to be an incredible one as well!!! I am confident that, if given the proper opportunity to display her capabilities, Hailey F could prove to be an immense asset as a supervisor!! Please take my shared opinions into heavy consideration and I hope that my words carry enough weight to sustain a more prosperous future for these two!"

"A little run down compared to Mt. Laurel location. The walls need patching and repainting and the ceiling tiles definitely need a cleaning. I did appreciate how they had someone on the customer's side of the counter checking orders... I've had my food taken in the past when it was unsupervised."

"I ordered with Panera Bread via door dash and when delivered it was incorrect. I immediately contacted the store and spoke to a manager about the issue. He kindly offered to remake the meal and I advised I would pick up since I was heading to work locally. While eating my meal I noticed a piece of meat that was darker than the others. I began to examine and noticed it smelled HORRIBLE. There is no doubt this chicken was bad and I am praying I don’t get food poisoning!"

"My second time trying to place an in-person order and it's the same thing. Waiting at the register for just 1 team member to acknowledge and take my order. Not 1 team member for 10 minutes while walking back and forth and talking amongst each other. What gives? Finally place an order for coffee, a regular size cold brew. Another 10 to 15 minutes, with only 2 orders ahead of me. 2 people making sandwiches no one making drinks. On top of that our online order was incorrect and no indication on the differences in the breakfast sandwiches ordered. It's a no for me at Marlton Panera! Thanks but no thanks."

"Panera is one of my go-to places for clean eating. It never disappoints. My favorite soup? Autumn squash. My favorite salad? Fuji apple with chicken. And with the “pick two” selection, I can have the best of both worlds. Panera Bread in Marlton is very consistent in the quality of its food and service; I am a semi-frequent customer. Would go there more if it wasn’t so far from home."