Lawndale Internal Medicine

"I used to think this was a great practice (I've been a patient for over 10 years); but sadly things have gone downhill. There have been several issues. The most recent is their inability to get my prescription refilled properly. First, they sent the wrong medication to the pharmacy, then when I tried to clear it up, I got phone trees, and finally a live person who couldn't even find my original prescription. I had the pharmacy call it in, and it still hasn't been confirmed. Luckily, this isn't an emergency, but I shudder to think what would happen if this were something urgent. It's too bad, it used to be a wonderful practice, and now it's a mess."

"Absolutely unprofessional front desk staff. Laughing loudly, showing videos from home, talking loudly about patients and drama within the office. They were probably the most unprofessional staff I've ever seen. Please replace them with more professional people."

"I love my NP Pat McGrath! She’s very caring, educational and responds to emails and any concerns. The staff are also helpful, I’ve never had an issue with them. Been about four years since coming to her. I moved to PA in 2016, and it’s been trial and error finding a new caring provider."

"Used to be satisfied with the quality of care from Dr. Lee, but recently he ruined my life by prescribing medication that flared up my IBS-C even though I told him not to give me anything that could carry this side effect. He completely ignored me and told me "just take it", and "not to look at the side effects". He knows that I'm usually super careful about what I put into my body and honestly, this was an irresponsible move on his part. I'm still a little in shock after years of decent treatment. But it looks like I might have to look elsewhere for a doctor who cares and will not go against what is actually best for me. And never allow a doctor to keep telling you you're stressed every time you come into his office. It's the greatest non-answer in the medical profession nowadays, and I'm tired of hearing it. Most of my stress is not the cause, but a result of what I'm going through. It's not the reason for everything. I 'd have a lot more respect for doctors if they simply said: I don't know what's wrong."

"Substandard Care & Bias. I recently bought my friend here who struggles with mental health issues. He's neglected his health in recent years and feared seeking help from a medical professional. There were no Doctor appointments available so we settled on being seen by Mercedes, the office Nurse Practitioner. I was happy to finally just get him seen. The office was nice, with plenty of seating. The wait wasn't long. The Medical Assistant was fabulous, and very customer service-focused. I was impressed up until the NP came into play. I sat in disbelief as she stripped him of all respect and dignity. Her ignorance was very apparent and unfortunately led her clinical decision-making. This stigma is discriminatory and a huge obstacle to receiving crucial health care. Not only for my friend, who will never be back, but countless others who suffer from diseases they didn't ask for. I write this review in an attempt to expose the stigma in hopes of much-needed change."