Family Medicine Associates of Wyomissing

"The appointment will never be at the time they set it. You have to wait over an hour to be seen all the time. It’s ridiculous. Would not recommend at all."

"Every time I seem to schedule an appointment over the phone it is always 1 hour or more later than what was initially set. My previous job I worked remote, so it was easier for me to navigate through the unorganized appointment process you seem to have in place. Now I am onsite with my new job and have appointments and meetings at SET times. I understand if my doctor is meeting with a patient and goes a little bit over of time, but not a half hour or hour later… if that is the situation I would expect a call??? I received NO heads up of an email saying this appointment is expected to run late, may need to reschedule, out of respect of my time. I cleared my schedule at 11am today because that’s when I thought I was meeting with my doctor. I have meetings for the rest of the day and this week, so I cannot do a visit whenever YOU are free. Be better and considerate of people’s time. Also, I will not accept any bill or charge of an “appointment” today."

"I’ve been a patient here for a couple years now and have not had any problems. I’ve never had a problem getting an appointment or getting through to someone. I understand things have changed since Covid, so maybe others with such negative reviews should show a little empathy. I’ve always seen Laura and she’s fantastic. And she saved my fiancés life when other doctors couldn’t figure out what was wrong with him. Nothing but positive things to say about this practice."

"I been a patient here for years, and me and I still don’t remember my doctors name. She has no empathy, never ever done an evaluation on me. For years i been dealing with high blood pressure, obesity and not once did she think to give me advice to see a nutrition. When I talk to her it’s like talking to a brick wall. All she does is sit in the corner of the room type away and nod her head. I speak the entire time and the only solution she always has is prescribing more medications. My GYN doctor provides me with more insight then she does. Because of my GYN, i see a therapist and locked into a weight loss program. I’m in search of a new office and trying to avoid going back. Like the like comment someone left if you want a script here’s a place, but other then that THIS IS NOT A GOOD PLACE, that cares about your health or yo crear trust with you!!!"

"First, let me preface this by stating that I never actually met an of the doctors here. I had multiple appointments with a PA related to a specific medical issue. Pros: - The staff is very nice and office appointments are pleasant - Location is very convenient Cons: - Very disorganized office. They failed to call in scripts, failed to schedule tests, and were generally extremely difficult to deal with from a scheduling standpoint. - They do not answer their phone. If you need to reach the office whether it is to confirm an appointment or to pay a bill, you need to leave a message and wait for a call back. That seems to take about 48 to 72 hours on average. - Meds first office. I was a new patient with no medical history and they didn't even want a blood test or an evaluation before they starting writing scripts. Very little diagnostics happening here. I made it about 4 months with this office before I finally left. I will say that it was the worst Family Medicine experience I have ever had but it was by no means the worst I could imagine. I have had none of these issues with my new office which verifies that the issue was with Family Medicine Associates of Wyomissing. Side Note: I did start taking a prescription they recommended. I had an extreme reaction which caused my to pass out in a public location. The PA and Doctors would not take my call to determine actions moving forward and it took 3 days to even speak to a nurse. If you choose to go here, please make sure to advocate for yourself and your healthcare. This is not the type of office that you can trust to handle things for you. That said, if you just need someone to write you script renewals and make specialist referrals, these guys might be fine to handle that. Good luck!"