Women & Infants Hospital: Emergency Room

"This is not a review of the emergency room, it is for the 2nd floor ambulatory surgery team What we have here is a failure to communicate. My wife had a procedure here. They sent no prep materials. The directions were not great we parked in paid parking and paid $5 for less than an hour, meanwhile there is a valet parking service. I hope it is free. There are three hospitals here. Two buildings named woman and children. My wife went in and no one explained what to expect. I waited for 5 hours only to hear another husband being told he can leave and will be contacted to return. If I knew this I could have planned better. There should be a checklist to follow or give a hand out explaining their processes."

"Women in the hallway with broken water. Over stuffed waiting rooms.There is no reason anybody should be delivering a baby that can't live without medical attention in the hallway smfh. Put 3 ppl ahead of me and I sat in the hallway for 5 hours in pre term labor. And because it took so long to be seen there was not enough time to get all the shots I needed to stop or stall labor and my baby was born @ 26 weeks and is now in NICU"

"Top top tippity top notch care for my Wife. She was experiencing complications due to IVF procedure, super scary stuff. Had all star Nursing team of Sophie and Erica. Dr. Eurich has True professionals working with her. For such a terrible time, they made us feel very good and well cared for. Thank God for these incredible folks. Thank you team at Women and Infants in Providence. Highly recommend"

"I was there last night in the emergency department for a kidney infection, I was supposed to be admitted and I really genuinely did not and couldn’t stay. The nurse and drs came up with a plan to get me the medication I needed and didn’t require me to stay over night and genuinely showed concern and compassion for my feelings."

"I brought my wife here three weeks ago and it will be the last time. I will give them credit as they got her in quickly but that's were the good things to say end. She was in so much pain, the worst I had ever seen her due to a known condition. They took a urine sample and blood sample but couldn't take her for any further test as she was in too much pain to run any tests. They gave her morphine and nothing happened. We explained she was taking 600-800 mlg of Ibuprofen, even 1000 mlg to deal with the pain and that wouldn't touch the pain either, hence why we were there. They gave her something else and it finally calmed her down enough for them to run tests. They came back after running the tests and said they saw nothing out of the norm and we would need to talk to her regular OBGYN about the issue but we would be getting Oxy Codone to deal with the pain, which I was surprised at but glad they were at least giving her something to help ease the pain. The head ER doctor came in and said she wasn't giving us pain meds and went on to brush us off with a BS explanation that seemed like a brush off rather than addressing her pain issues. Oddly, she mentions how my wife's white blood cell count and other things were similar to someone who was detoxing from cocaine. My wife explains that is normal for her due to her medical history and pulls up her medical reports on her patient portal showing that is not uncommon for her. My wife gets irritated as they were not doing anything for her and not giving her anything for the pain and she even said it doesn't even have to be anything powerful, she just needed something as ibuprofen wasn't touching it anymore. The doctor explained "her job" was to make sure my wife wasn't in immediate danger. Disgusted, we waited to get discharged and went home. Luckily whatever they gave her lasted the night and she was able to sleep. We couldn't believe we were treated as drug addicts who were coming in for a fix instead of someone who was in so much pain she couldn't sleep or be able to go to work. The whole thing was insane. I don't drink, smoke (my parents are walking anti smoking ads) have never even tried weed nevermind anything else. My wife gets sleepy after having one mudslide. Truly disgusted the hospital works from a position of fear rather than helping someone who comes through their door in severe pain and needs help."