Steak 'n Shake

"This is the absolute WORST fast food place in pleasant hills. They should not even have a drive through because except at the minimum to spend 15-20 minutes for your food. There was one time we seriously waited 47 minutes for our food. They do not care either. They are never apologetic and act like you are bothering them. If I was not pregnant and craving their milkshakes we would never support this business. When you sit down the service is a better sometimes. We have Taylor as a waitress once and she was so great and accommodating. The other two times we have people who did not know what they were doing and were so slow and we never got refills on our drinks when the meals finally came. Honestly just stay away unless you cannot help your craving for their ultimate banana milkshake like me !"

"The pictures make it seem better than what this places is. The shakes were good. My portobello mushroom burger was burnt with my burger cut in half to put the cheese in between it and my fries were still frozen. Really!? My server was awesome and sweet, but the cook in the back was terrible! Won't go back ever to a Steak 'n Shake."

"Love their fry's and the burgers. This is my Favorite place! Every time I get to come to this area I have to stop."

"Not a good night for us... Got there a 12:40am and was told that they no longer server after 12:30. 45 min drive for nothing. Off to eat-n-park...new time this time there at 8:30 and this time told could not set at tables they had closed them... this place is going down HILL!!!!"

"This location has started to go downhill in my opinion. Visits used to be quick and easy, but the service has been pretty slow my last few visits. And it doesn't seem to be as clean as it used to. Make sure to order milkshakes early if you want them, because they take a while to come for some reason. We usually order them when they bring the food, and we're done eating when they they bring them I gave 3 stars because the food is still pretty good and a great value. And the shakes rarely disappoint"