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Spectrum Health Systems, Inc.
200 East Main Street, Milford, Massachusetts 01757
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About the Spectrum Health Systems, Inc.
Spectrum Health Systems, Inc. is a health institution located at 200 East Main Street in Milford, Massachusetts, United States. They provide a range of health services and are committed to ensuring that no one is denied access to care due to inability to pay.
Photos of Spectrum Health Systems, Inc.
200 E Main St, Milford, MA 01757, United States
Opening hours of Spectrum Health Systems, Inc.
Monday:
06:00 - 19:00
Tuesday:
06:00 - 19:00
Wednesday:
06:00 - 19:00
Thursday:
06:00 - 19:00
Friday:
06:00 - 16:00
Saturday:
06:00 - 11:00
Sunday:
Closed
Reviews of Spectrum Health Systems, Inc.
"The director whom I spoke to I believe she said her name was Michel. This Spectrum cannot keep any employees. I live close to this location and decided to go through counseling with spectrum. With in four years I had three counselors . All deciding to quit/leave on their own. Some confided in me and answered questions I had as to why but I won't out them on what was said for their own privacy. At first I just excepted it as it was, since it was convenient to not change offices. Then I received my first ever phone call from Ms.M. Letting me know that she was the one "in charge" and since they left me a VM on Tuesday of this week (two days ago) that I had my second warning. Second warning of what? I don't have a counselor and I see the doctor there that works at multiple spectrum offices and places. I have let the office know and left multiple VM on the fact that when I'm on video call no one will pick up (they told me over and over that I was not the only one with this issue and that they have had nothing but problems with their video calls) I Offering for me to email or come in to show them the last two times of how I sat there for 12-18 min waiting for someone to answer. Also offered to show my call log through email or to come in of how many times I have reached out and left VM about this issue (that they told me they were aware of) I then called and spoke with my provider who then told me "I'm not sure and idk if the voicemail or calls we tried to leave actually went through as the call did not complete" what? That is the complete opposite of what the manager just told me. I guess the fact I did not agree to missing the phone call/video appointment that the manager is saying I missed she got upset. Seemed like she was really upset and mad when she first answered and just wanted to verbally be aggressive to someone. The fact that I was not admitting to receiving a call or a Voicemail made the manager so upset I got told "ok that's fine you're no longer a patient of mine!!" Wait what?! Patient of yours? This person was never once my doctor nor my counselor. I don't even believe she has a doctor certificate so I'm like wait you think you can make the doctor there drop me as a patient just because you are upset? Seems like something is very very wrong then. She kept the call going with being aggressive so I just decided to hang up because I was not going to entertain it or be talked to or treated so poorly. That being said in all the years of choosing spectrum as my place to receive mental health help and choosing to go back to college for mental health, all my actual staff that worked with me were great. I have no complaints and they always treated me with respect. However when my counselor left no one reached out or returned any of my phone calls to replace my last one. I got told by the secretary that I would have to talk Michelle about that. I just find it ironic that my calls and voicemails are never returned, my appointments can be missed upon error but then blamed on me. Honestly if you are into feeling degraded and like your mental health can just be "cut off" due to some ones bad attitude and complex then this is the place. They barely have any staff and I won't be surprised if they are shut down. Doctor was great and said that he was not removing me from being a patient, however; I decided I've come so far in my journey that if this was how people got treated and spoken to then I would move on. I finally have a pcp who is much closer and I should've just switched everything a while ago. Abuse is not okay and hurt people sadly hurt people, it's up to you with how you choose to let it affect you (or not effect). God bless her"
"Spectrum health isn’t a bad provider but the facility in Milford is terrible. The staff are rude and completely ignorant to the patients. It’s mind blowing how bad the director and the rest of the staff treat people and something needs to change because it’s life or death for some of us that need help and these people don’t care about nothing but a check. I know a lot of people in the recovery community and everybody couldn’t agree more with how terrible this place is."
"They did everything they could to get my children taken from me. And they did. Including lying through their teeth. I did get them back. But they are rude, talk about patients and you can tell they generally don't like the patients. I'd dread going in there. Doc was always late, and you were forced to go to weekly groups, along with weekly therapy with no control over time. If you work or have responsibilities, don't go here."
"First let me say. This is the worst Methadone clinic on The East Coast!!!, period. The counslers are clueless people who dont really care about the patient's that go there, & their actions prove that. Spectrum clinics are all about $$, controlling your life, & putting your sobriety & life in danger for any stupid reason. Dont go here or to any Spectrum related clinic if possible if your serious about getting/staying clean. There is a new clinic in North Attleboro that is 1 of the best I've ever been to. Only 1 meeting a month, says it all. I'd rather drive an extra 30 min 1 way. then go to this dump"
"This place is absolutely disgusting how it is run. Please read all the reviews before even attempting to come to this location. I have been to other facilities prior to this one .the reviews are true in regards to Milford spectrum, they truly only care about their $-profit-$ rather then their patients well-being and health. As patients we have done what is asked of us, yet when we need help they refuse to work with their patients in any manner. The rudeness by staff is not only unprofessional but outright horrifying. We come here to better our lives not make them miserable. If you have a job and your occupation be prepared to loose it. Their groups and counslers won't let you dose if you do not listen to them or adhere to their schedule. The groups run at horrible times during normal blue collar working hours. They have no other options for this. Even if you call out with notice like they ask you to you will be penalized and either not dosed (yes they will do that) or asked to leave. They use your urgent need for sobriety as a weapon against you. Basically what it has come down to is do exactly what they say no matter how un-reasonable it may be, or else. This is absolutely disgustingly ran facility, if you choose to not head the, many, many, many, negative reviews all I can say is good luck and I hope you have better luck then the many many before you. Sincerely a concerned patient."
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