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River Valley Counseling Center
249 Exchange Street, Chicopee, Massachusetts, United States
About the River Valley Counseling Center
River Valley Counseling Center is a leading health institution located at 249 Exchange Street in Chicopee, Massachusetts. Our center is dedicated to providing high-quality mental health services to individuals and families in need. Our team of experienced and compassionate professionals offer a range of counseling and therapy services to help clients overcome challenges and improve their overall well-being. Whether you are dealing with anxiety, depression, trauma, or relationship issues, our therapists are here to support you on your journey towards healing and personal growth. Contact River Valley Counseling Center today to schedule an appointment and take the first step towards a healthier and happier life.
Photos of River Valley Counseling Center
249 Exchange St, Chicopee, MA 01013, United States
Opening hours of River Valley Counseling Center
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of River Valley Counseling Center
"Great mental health counseling center. I am very happy with both my psychiatrist and psychologist here. Clean, friendly and professional staff. They accept MA health which is helpful."
"Just negligent toward trans patients. They deadnamed me constantly because they just couldn't check the field where preferred names are listed. They had the wrong pronouns in my chart the whole time. Not even my pronouns assigned at birth. Just some they stuck me with. I corrected them on everything 100 times and it never changed. River Valley Counseling: As a mental Healthcare center, this is shameful. You should know full well that respecting pronouns and preferred names lowers suicide rates substantially, but your staff can't be bothered? I had to specifically require a trans therapist at a different center to be taken seriously. Shame on you. It's 2023. Act like it."
"They make a lot of mistakes and don't take ownership. They require a lot of their patients and make getting help more difficult, but when it's their turn to actually help they just put you on a hell loop of bureaucracy that will break your mind. Good luck if you need meds or have executive function disorders..."
"Disgusting place with uncompassionate staff members that do not have the best interest of patients at hand. I am a victim of patient abandonment and medical mal-practice. They do not follow proper procedures with closing patients cases. If you miss the amount of appointments that they list in their company policy they will refuse to offer you any further treatment without giving you adeqaute time to find another provider to treat you. In other words, miss "too many appointments" and they will leave you without any way of getting medications that you need, even if they know the consequences of you not getting said medications will put you in danger. It is medical malpractice and I will be taking legal action against this company."
"The providers I've dealt with were great (which is the only reason the practice as a whole gets two stars). The office is terrible on communication, though, and makes their clients do their job as far as prescription management and refills (you have to call every month within a specific window of time, or they won't refill your meds/you'll get them late). They don't always send over the proper paperwork to the pharmacy, either. As a result of all this, I've been discharged without notice twice now and have dealt with frequent periods of drug withdrawal. They've essentially been punishing me for having ADHD and severe depression, which my providers are well aware affect my executive functioning (task initiation, consistency, follow-through, frustration tolerance...), and which was why I was coming to them to begin with. They should know how to meet clients with mental health conditions where we're at instead of imposing rigid, one-size-fits-all expectations that don't even guarantee you the result you want, and be familiar with the (sometimes extreme) dangers of going off one's meds cold turkey."
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