PuroClean of Rhode Island

"PuroClean was responsive and sensitive to a situation that was less than ideal. I appreciated their care and professionalism. I wouldn't hesitate to recommend them for anyone who might be in need of their services in the future."

"Office staff was professional and pleasant. Phone calls were almost always answered promptly; when they weren't, I received a call back within minutes. Cleanup crew - Bri & Sosa - AMAZING! They always arrived on time. Both were working within 5 minutes of their arrival. Bri, field supervisor, kept me informed as to what they would be doing and what was done that day by speaking with me upon their arrival and again at the end of the day. I couldn't have asked for better people."

"I had such a great experience with PuroClean. My apartment flooded due to a really bad rain storm and PuroClean was in there the day of to start assessing the situation. Chris, Sarah, and their team were back early the next morning and got to work quickly. I wasn’t able to be there throughout the process due to work but Chris and Sarah were always easy to reach and quickly responded to any questions or concerns I had. When Sarah and her team had to go back into my unit to take down walls that were damaged she kept in contact with me about what was going. Again, I couldn’t be there but when I got home everything looked great and she did such a clean and efficient job. I honestly couldn’t haven’t asked for a better team to help during a really unfortunate situation. I highly recommend them!"

"I recently had to deal with a flooded basement in a loft building in North Providence. The property manager hired PuroClean, and they have been nothing short of exceptional. One individual who truly stood out was Sarah, a member of the PuroClean team. Her expertise, prompt responses, understanding, and kindness played a crucial role in mitigating the damage caused by the flooding and reducing the related stress of the cleanup process. Sarah's commitment to customer satisfaction and her ability to efficiently coordinate the cleanup made a significant difference in the overall experience. Highly recommended."

"Dramatically quick response from Chris to our first call of distress. Phone pickup at the office is fast. ALL PEOPLE I talked to were courteous, knowledgeable, and professional. Stephan and his coworkers were excellent. The job was done correctly the first time... and clean up was good, too. My wife and I were very impressed with PuroClean!!"