Dunkin'

"I recently had the pleasure of indulging in the delicious offerings at Dunkin, and I must say, it was an experience that left me craving for more! From the moment I walked in, the inviting aroma of freshly brewed coffee and warm, sweet pastries enveloped me, setting the stage for a delightful visit. From the moment I walked in, Rish and Kiki displayed an unparalleled level of enthusiasm and attentiveness. Their friendly greetings and genuine smiles immediately created a welcoming atmosphere, making me feel like a valued customer. It was evident that they take immense pride in their work and are committed to ensuring each visitor has a positive experience. What truly stood out was their efficiency and expertise. Rish and Kiki seamlessly handled every aspect of my visit, from taking orders with precision to swiftly addressing any inquiries I had. Their product knowledge was impressive, and they guided me through the menu with enthusiasm, helping me make choices that perfectly suited my preferences. In conclusion, Rish and Kiki have not only mastered the art of customer service but have elevated it to an art form. Their passion for their work, combined with their exceptional skills and teamwork, makes them an invaluable asset to Dunkin. The positive impact they have on the overall customer experience is undeniable, and I would like to express my gratitude for the outstanding service they provided. If you're looking for a top-notch customer experience, look no further than the dynamic duo, Rish and Kiki!"

"I am writing this review because of a horrendous experience my wife had with one of the staff members in this place - Elizabeth. My wife frequents this place and a couple of days ago my wife placed her usual order. Elizabeth who was the barista at that time behaved so rudely with my wife - including asking my wife to shut up in a very condescending tone. Everyone in this place is very good except her - she would rather waste away her time listening to stuff with her headphone on instead of working…and if you ask her to remake your order since it wasn’t what was expected, she just gives you a very rude response!!! Top it off, she kept murmuring and speaking I’ll of my wife in Spanish, a language we don’t understand. When my wife said she will bring the issue to the manager, Elizabeth very rudely said that my wife can take it to the manager. This is not the first time she has behaved with my wife like this. But, my wife just kept quiet and let it go. But this time, the words - saying shut up you to my wife has gone beyond the tolerable limit that made us write this review. I don’t think this is fair since we pay for the coffee and if something isn’t right, we have every right to request the drink be remade."

"Quick service, order ahead on the app for food and drink to be waiting for you! Great location on Route 10 and central to many other stops."

"I love Dunkin in general for their latte deals and bacon egg and cheese croissants. This particular location is well maintained, have plenty of parking and clean inside. What I didn’t like is a staff members. I understand it’s not a dream job but least to say “hi , how can I help you “ would be enough . Instead the woman at the counter said “ what do you want? ”. I said thank you 3 times - no response whatsoever. Here 5 stars for a good latte and croissant. 0 stars for customer service . Keep it up"

"One of my favorite locations to visit. The employees always brighten your day and are a source of cheerfulness! Have never had any issues with the food/drink and they are quick! Ordered: (1) large hazelnut coffee with (2) shots, cream and sugar (2) bacon, egg and cheese sandwiches"