Dunkin'

"I ordered online & they couldn’t find my order after I had waited 10min behind a car with 5 people who all got drinks & food. They refused to give me my coffee I already paid for & said to drive back around again & wait again. I told them no & she screamed at me saying I was holding up the line & I need to give them 5 minutes when I order online to give them enough time to make it…. ???? What’s the difference if I pull up without a pre ordered online order!!! The one woman insisted on arguing with me while another just made my coffee."

"Went inside to get a coffee and two donuts, but was completely ignored. Was looked at by two employees whom made no effort to take my order or see if I needed anything. This wasn't the first time that this happened."

"People were nice enough and service was pretty quick. However, the food was disgusting. I ordered a sausage, egg, and cheese croissant. I drove a little ways off before taking my first bite and it was TERRIBLE. The croissant tasted both stale AND like plastic. I think that's a new one for me, usually it's an either/or. I took one more bite and almost spit it out, the plastic flavor was SO prominent. I had to throw it away after that, but the plastic flavor lingered in my mouth, making me sad. They also over sugared my coffee, so there was that. Overall, a bad experience and a waste of money. It's a shame because there was a big banner on the outside of the building, proclaiming the "Grand Re-opening!" Maybe just a speed bump as they get re-established, but whatever the cause, they need some better quality control, stat."

"Most horrible Dunkin Donuts! I don't go there once in a blue moon because the food and service is terrible. However it is the closest to my job. I went there early this morning because I was hungry and the food was burnt! When I told them, they made me pay for the burnt hash browns I ordered. Customer service and food is horrible. I work in customer service and this is absolutely horrifying. Every time I go my experience gets worse and worse."

"They don’t know what they’re doing & have nasty attitudes! I asked for a frozen coffee and it was so watery than she caught an attitude cause i asked for a refund cause they attempted to make it again and still got it wrong"