Valvoline Instant Oil Change

"I took my truck here for an oil change and transfer case fluid replacement. They did not put the screws back in my air dam. When I brought it back to have my screws returned they put zip ties on it instead of the screws they had taken out the first time. Customer Service has been of minimal assistance and there is a case open. Staff appear very inexperienced. 15 Minute Service has become over 7 days and 3 trips very quickly. Avoid."

"Tristen and Zach were amazing. Knowledgeable, patient, professional, and kind. I’ve been to other Valvolines and never have I had an experience quite like this 1. 10/10 absolutely amazing! Tristen and Zach really deserve a raise. Again can’t explain how great these guys are, you just have to go in for yourself and find out. I won’t be bringing my car anywhere else that’s for sure! Thanks guys!"

"DAMAGED CAR, don’t go here it will happen to you!!! I went in for an oil change and the technicians Willow and Anthony tried to open the hood by yanking it up twice without checking if there is a latch under the hood you have to release in order to open the hood. They then try to close the hood which they were not able to since they pulled the hood up without releasing the latch they broke the piece. This went on for another 15-30 minutes where they were unable to successfully close the hood. I filed a claim online and spoke with Brett the store manager and Tim the area manager both who completely disregarded what happened and have now left me with a broken hood which does not close. I highly advise staying away from this store as the technicians are not trained well at all nor respectful. Seeing as the manager did not handle the situation professionally or responsible it only shows to why the technicians are such inexperienced individuals who will most likely damage and break parts on your vehicle which will result in an absolute horrible experience like this. Claim number is CS0710578."

"I've gone here several times and they've always been nice and helpful. It's never been as quick as 15 minutes (depending on how busy they are), but still, it's hard to beat no appointments required and open on Sundays. Probably a bit more expensive than a local shop would charge you, but worth in my mind for the convenience."