Comparion Insurance Agency

"At first we liked liberty mutual , then every few weeks the payment amount changed. When we called and asked , we were told our right track wasn’t available this mo. How do you figure ? It ended in March , April it didn’t apply. But may it will Sounds like something is up. Looking into switching insurance companies - we recommend you stay away from this one !!"

"Jen Bergeron of Comparion is far and away the BEST AGENT available. She goes above and beyond to accommodate the clients that she serves! Each individual is given the utmost care to guarantee total excellence to each and every detail with their insurance needs."

"Marcus Alves has been the best Insurance Agent I've worked with. He is responsive, accommodating, and answers any questions my clients have regarding insurance. Thank you, Marcus!"

"Marcus is very knowledgeable in the insurance realm. He's helped me obtain accurate quotes and ensured I had adequate coverage. I would highly recommend!"

"I had a frustrating experience with Liberty Mutual (owns Comparion now) that went on way too long. I've had two agents completely ghost me after signing. I learned now that Support needs to help with any questions or logistics after you signed but no one communicated that to me so I was left with weeks of no answers. We moved from MA to RI and started with an online quote when a random representative from TX helped quote our home & auto policy. She was very nice. But once that was solidified I never heard back regarding: transferring our auto policy once we registered our cars. Randomly, Sandra Scavello from an RI branch reached out to me to sell me life insurance or something similar. At that point, I was just relieved to hear from a human being and asked her to help us with transferring our auto policy. Again, super nice and reassuring. However, after a couple of emails, I felt the communication start to diminish... It was a couple of weeks before we could get into the DMV to register our vehicles. So, during that time we were holding RI & MA insurance policies (you need an RI one to get registered, so there is overlap). I'll spare any more details but essentially our insurance went up $100 after switching and we carried two insurances for 3 weeks too long (charging us for both) - they should have canceled once we registered in RI. I heard no answer regarding a refund or why it increased. In the end, it would be nice to have clarity on the process and reasoning behind price increases. We're de-bundling our auto & home to go with another carrier for auto since RI is so high. If she had answered my emails and phone calls to help get our insurance down they may have kept me as a customer. We'll stay with them for our home policy for the year but will eventually change. I've since called Support to work on a refund back-dating when we registered in RI. But overall, not a clear process. I recommend working with local insurance brokers who value good customer experiences just as much as the sale."