Tom’s Kitchen

"Havent tried the food just yet as it’s still being made. Im hoping it good as this place looks like it’s got decent food and they’re open late near me. The lady who took my Order has zero customer service skills. She was rude, I tried to be nice to her to acknowledge it’s fine that she’s probably haven't a bad day. She kept being rude and aggressive, I eventually Told her she’s being aggressive and how she’s acting is super rude when she was acting hostile trying to make me sit down and I had told her “ah I’m all set thank you I’ve been home sitting all day” which is true and I work a desk job so many times when I have a chance to stand up I take it because I literally sit down ALL day because I work remotely. She literally told me I’m not aggressive if you want to see aggressive I’ll show you aggressive. I was like geez lady is this what you call nice? She goes I am nice and I say apparently not, she says I don’t care! Then I reply I can literally tell. She tried even telling me she wished she could tell me to leave, like what’s her problem? I literally came here for food, this is the worse customer service I’ve ever experience and it’s not like this is a McDonald’s or Popeyes but they seem to just hire anyone. Update. I got a refund instead, hard to trust this spot for me. It’s like a McDonald’s scenario where you just prey they don’t spit on your food. Don’t know what was up with the lady behind the register. I work a desk job and barely ate today, I was just looking for some late night good food and got the worst customer experience I’ve ever received. The lady doesn’t even think she was being aggressive and denies it, I wish there was a live video of it with votes on it to show her how she was acting was not right. It was literally at this point where I realized an actual pro on how “robots” aka computer screens taking peoples jobs is a thing, because this lady couldn’t just do her job and I would have rather got my order taken by a robot."

"My roommate recommended Tom's Kitchen, so I ordered a Large Pepperoni Pizza yesterday. For spending $21 for the pizza, I was not pleased with the product. They were very skimpy on the pepperoni and pizza sauce. It tasted like more like cheese bread than a pizza. My roommate chalked it off to an "off day" by them but unfortunately I won't be spending that kind of $ on their pizza again."

"This was probably the best restaurant I have eaten since traveling in Rhode Island . Worth every penny. The bread slice was overflowing with toppings and absolutely delicious. We got a variety of bread slices and all off them were next level delicious. Glad I found this place. Service was fast and staff were friendly. Will be back for sure."

"Third stop of the day for the rifoodfights pizza throwdown. Have always passed by this spot but never had the chance to stop in. I got 2 slices a Roni and mushrooms at the point I couldn't do anymore slices, I know I'm a lightweight lol I already ate 1 each for the other spots I was at. I'll have to eat it later which I'm sure is just as good."

"Definitely skip the fish and chips. $13 for 3 small pieces of frozen greasy fish. Possibly Gordon's. Fries were cold. Very disappointed."