Best Buy 10346 East US Highway 36, Avon, IN 46123

"I have tried to buy two open box desktop in the last 2 days. The first one kicked me out of the cart while saying that my item would be reserved during that time. The item had been sold while it was being "held" during my check. The other was canceled without reason. Best but already had outlandish price for low end hardware and they do everything in there power to make you buy new because they get a bigger cut."

"I made my purchase on-line so I will review that process first. It was super easy with my already established account. Delivery was so quick!! Product arrived with only minimal damage to the box only. I needed to return the item. The process was so easy. All I had to do was start a return on my account and return it to the store. They scanned it when I arrived and instant refund! Great place to purchase tech stuff!"

"I had a bit of an extraordinary issue in applying for the Best Buy card. I had frozen all my credit accounts and simply forgot before applying for the Best Buy card. The sales team worked with me on a workaround at the time of purchase. 2 weeks later, the manager and a customer service representative spent a considerable amount of time putting the items on our new card and refunding three cards I had to use weeks earlier. Sorry folks, but you got things done for me, so the purchases happened before Christmas. From the folks that greet you at the door to the sales team, customer service, the manager, shipping and phone customer service, you can't go wrong at this store. If they can work through my ton of issues, they'll be able to handle yours. Hopefully, you don't have any. Mine were on me, and they still got it done."

"Still one of my favorite Best Buys around. Clean, helpful yet tactful staff, always had at least 1 of everything, it's a pretty decent store. I always enjoy going in and poking around. The geek squad are really helpful as well and always know the answer to almost every tech related question."

"Purchased a fridge. Took a week for 1st available delivery. Waited til day before to find out, fridge isn't even been logged in for delivery. Like it hasn't even arrived. At this point I realize I had been duped into an expensive models that had to be ordered. Hell, sell me something in stocks. I need a fridge. Gotta wait 7 more days...now I have a case # and reference # and delivery service is expected to call me the day before and give me a 4 hour window to expect them. And the following day call 40 min to 1 hour before arriving. Neither happened. He did show up, but called like 15 before arriving. The fridge was dented in 2 places. He wasn't prepared to install prepaid water line to freezer. The whole experience was a fiasco."