Starbucks

"This Starbucks needs new management. It takes over 20 minutes to get a drink. The poor workers do their best but they never have enough staff. This Starbucks is also always out of product. They run out of the seasonal drinks and advertised drinks on a weekly basis. Order more product."

"I waited 20 minutes for a tall mocha. I watched at least 20 cars in the drive through get their order with a quickness as well as people come in after me and get a bigger order before me. I went to cancel my order after they said they pushed my order twice but they said they were going to make it right then. I just don’t understand why it isn’t first come first serve. I was late for work due to this inconvenience. I’ll go to Dunkin’ Donuts before I go back there again in the morning."

"TERRIBLE. don’t waste your time here. I ordered a coffee and banana walnut bread via mobile app. Been loyal Starbucks customer and app user for years. All said 9 mins until order ready for pickup. I was 10 mins away. Took 41 mins to get my very simple order. Bread was ice cold by time coffee came out. Several people ordering around me the barista said their “ticket didn’t print” which is apparently the only way the get alert d of mobile orders to actual make them. Girl in front of me was there longer than me! Place has no organization. Straight chaos. People standing everywhere. I will give the main barista credit she worked fast/hard making drinks 2 at a time both hands but still was the only one making drinks. She was not overly polite by any means and rather rude when I had to ask at 35 mins “where’s my coffee, my bread been here in the pickup line for 30 mins”. No offer of credit or free drink card. That’s unacceptable. Missed an appointment due to this and showed up 20 mins late. People can’t wait 40 mins for drive up drive thru or libel app for a coffee. If the app told me “come in 45 mins” I wouldn’t have went or ordered know this. Drive elsewhere it will still be better."

"I think this place suffers from poor management. The poor kids working here are working so hard, just as fast as possible. There are twenty people waiting and tons of abandoned drinks on the counter from people who waited over half an hour and gave up. There was one person on bar, and I heard him beg the manager for help. The manager just snapped at him. Then she continued wandering in and out of the back room, casually cleaning the counters, once in a while taking an order or two at the counter. This happens here every few weeks and I'm sure it's down to poor organization. The people working here serving drinks couldn't be nicer or harder working."

"The slowest service compared to any other Starbucks in the area and yesterday this is how they handed me my drink."