Bizarro's Erie Auto Salvage and Towing

"Affordable prices with good customer service."

"Wasted most of my day with the wrong part. took my money and tried to give me the WRONG part and then was extremely rude when told that part was wrong. GO SOMEWHERE ELSE"

"Very dishonest people. They try to give me an old battery that is no match what so ever to the old one. And they was trying to be sneaky and put it in my car without showing it to me first. Iam sure they new they didn't have it. Instead of being honest and trying to rip me off. I also asked to use the bathroom and i was denied the use of bathroom. Iam pretty sure for this Cain of business, they need restroom for its customers. Iam highly disappointed."

"I dropped off my car for a minor repair. Rode my bike to work. Their sign in the window said they would be open till 5, their website said they would be open till 5, google said the same. I started calling repeatedly at 3:00 and got no answer. Finally I went to pick up my car at 3:40, it was locked, they had my only key and all the lights were off. I missed picking up my daughter from the bus and she got very freaked out by it, and I needed my car for other reasons. I finally had to call the tow number to get an answer and they acted like they didn't care at all about my inconvenience. That was my problem. I wasn't rude with them at all, but I felt very disrespected. Like I just didn't matter to them at all"

"BEWARE. We are another salvage business who ordered a 1999 Mercedes headlamp for a customer. This is a GLASS lens, not plastic. The box arrived in perfect condition, no damage. Upon opening, there is a very thin layer of bubble wrap on top where the lens is and peanuts underneath and on the sides. NOT ON THE TOP. The lens was completely smashed. Jennie was notified by email immediately with pictures and she sent an email back stating there was insurance on it and to take it up with USPS. After talking to our local Post Master, we discovered that there is NO INSURANCE on the shipment (SHE LIED) and that because there is no damage to the box and we were not the shippers, there wasn't much we could do other than have the shipper take care of reporting the damage. We made several phone calls in couple of days to get nowhere and Erie basically told us to rub salt. We also realized how much they gouged us on shipping. She charged $35 for shipping and on the shipping label she paid $16.60... Wow. IN ALL OF OUR YEARS PROVIDING SHIPPING SERVICES FOR OUR CUSTOMERS - WE HAVE TAKEN CARE OF THE CUSTOMER. IF THE ITEM WAS POORLY PACKAGED AND BROKEN BECASE OF OUR NEGLIGENCE WE WOULD REFUND THE CUSTOMER IN FULL. BECAUSE IT WOULD BE OUR FAULT!! SHAME ON YOU PEOPLE."