Crago Matthew DO
3150 Highland Road, Hermitage, Pennsylvania, United States
About the Crago Matthew DO
Crago Matthew DO is a healthcare institution located at 3150 Highland Road in Hermitage, Pennsylvania, United States. This facility is run by Dr. Matthew Crago, who specializes in providing medical care and treatment to patients. As a doctor, Dr. Crago offers a range of health services to help individuals maintain and improve their well-being. Whether you need a routine check-up or treatment for a specific medical condition, Crago Matthew DO is dedicated to providing quality care to all patients who walk through its doors.
3150 Highland Rd #102, Hermitage, PA 16148, United States
Opening hours of Crago Matthew DO
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Crago Matthew DO
"I owed a balance that was due, it must've been from a couple co pays because I have insurance, I did miss some appointments a long time ago, all not intentionally, i have a 6 day a week job 9 hours a day, and it is hard for me to get off work sometimes and I get caught up in my job which occupies my mind and I forget by accident I have an appointment. I had broke my phone a month or so ago, and could not receive calls. I was using my old phone for a little bit, and I talked to them on the phone about the balance. I told them it would be paid the next time I had an appointment. I had not gotten the call for the day Dr. Cargo had taken off, which was the day my appointment was on, which I showed to. I re scheduled and was not expecting the appointment to come up at such a short span of time, because of the fact I usually see him once every 6 months. Without personally notifying me to rectify the situation, without waiting until they had talked to me, without any notice what so ever or any ability to take care of the balance, they discharged me from the care of this Doctor. I am extremely upset and would like to make things work here, but they are not accepting my will to address this situation with confidentiality which is extremely unprofessional no matter a patients situation. I take an anti depressant medication and another medicine from a different doctor, both strong medicines that you cannot abruptly just stop taking. I would like to take care of the situation before I have to go through the trouble of all this, and do not understand why a person whom is supposed to help someone is make me possibly have to withdraw from this medicine before I find somewhere new. I don't care if they don't see me anymore, but I would personally like to ask them to please not take me off of my anti depressant until I am under the care of another doctor. I could've prevented this from happening, but I did not know I would get discharged. I am not the best at following my calendars and answering the calls, because my old phone had not had my doctors contact in it, and at the time before that I was getting scam calls all the time when I was at work. During the time of me using my old phone, it was not able to dial or send calls one day, being at work I was to busy at the time to use a work phone due to the possibility of the phone also being used constantly. If I would've known, hey if you don't pay this balance and miss appointments you will be discharged, if they would've told me that, I would've taken care of what I needed too to prevent myself of the consequence of having to possibly withdraw from my medicine. It's a very incompetent way to handle business and that incompetence led me to give this review. Yet they are nice people who have their own jobs and need to make their own money, I am extremely disappointed that I am going through this."
"Been using this doctor for many years. I have suggested Crago Family to many friends and family. Dr Crago is probably one of the best diagnosticians in the area. I am currently seeing other specialists for various things and one of them uses doctor Crago and thinks very highly of him . He is personable,very intelligent in the medical area, and willing to listen to all your symptoms. I highly recommend him.He also has a P.A and she is top shelf."
"Dr. Crago has been my PCP for several years. He is an excellent physician and his practice is so well run. He is caring, competent, and attentive. I worked as an RN for 43 years and Dr. Crago is one of the best doctors I have ever met. His entire staff are terrific too."
"Dr. Crago is great & his office staff have always been pleasant & efficient in sending things to other Dr.'s. Communication between his office & my oncologists has never been a problem. He recently brought on a PA but if you request to see the Dr you will be scheduled with him. Yes he only takes check or cash for co pays & the no credit or HSA cards is a pain but minimal paperwork with your insurance will reimburse you. Just switched my daughter here, my husband sees him & both my inlaws. We all like him & his office staff very much. As a health care professional I'd recommend him to others."
"RUN AWAY AS FAST AS YOU CAN... Office manager Debbie was unpleasant. receptionist refused my 100 dollar bill for a 40 dollar copay when there as no signage to say bills larger than X not accepted (was end of the day also no way they did have change). Doctor is such a cheap skate the will not take your FSA card or check/debit card for payment. he refuses to pay the extra fees and puts the burden on his patients (its 2018 get with the times) Abandoned a diabetic patient who was out of medication with only 30 days notice to find another doctor knowing it takes 4 to 6 months to get a new patient appointment with another local doctor with in 100 mile radius over a 40 copay when their refuse my cash. Good luck actually seeing the Doctor. you will be scheduled with his PA every time. no late hours so be prepaid to miss work. 8a- 4p no late day until 5p or 6p. STAY AWAY too much hassle and the doctor is not even affiliated with either of the local hospitals. very backwards when it comes to technology, In my opinion old and outdated."
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