CTI Physical Therapy

"Everyone at CTI was very pleasant, but they made my pain and mobility worse, injured my shoulder further, and then botched the billing process by failing to credit me for one of my payments. So far, RehabWorks at WGH has been incredible in comparison. I highly recommend them as an alternative to CTI."

"The staff are kind, welcoming, and caring. They treated my teen daughter after sustaining a sports injury. Andy was compassionate and made her feel comfortable and heard. I am certain the rapport that Andy and the front end staff built with her during treatment contributed to her success in treatment. I would certainly recommend their services to others. We had no issues regarding billing and they offered responsible flexibility with copays. Thanks CTI!!!"

"I see the few reviews and agree with the awful front-end service opinion with someone else here, and now it makes sense. I called to talk with a PT about a webinar and case study, mentioning it could be useful since its all medical related. Was repeatedly told if theyre interested theyll call me without granting an email to send them relevant information about a PT webinar, as if we were trying to sell them something. I tried to explain but the lady was extremely rude and trying to explain something i didnt even asked for. Not surprised now by the reviews."

"A caring and professional staff. No bad words to say about any area of the facility."

"Cti's front-end staff is so completely incompetent that they admittedly screwed up my billing with my insurance company leaving me a giant bill to contend with. I wouldn't recommend them to anyone for any reason."