StepOne Neurodiversity Services 2500 Brooktree Road, Wexford, PA 15090

"This is the absolute WORST ABA company to work with. The 5 star reviews below are from staff, not from clients. We’ve been a client of theirs for months now and it’s gotten to the point where they won’t even return a phone call…and we are still under contract with them! We’ve had multiple ethics violations and what we are finding out, are legal violations. Their staff turnover is extremely high as well, due to the way they treat them. It’s unfortunate because we have really liked our RBTs and two BCBA’s, but their management is incredibly unprofessional, underperforming, and ill equipped. Their communication is by far the worst I have ever seen with a business, especially one that is supposed to care for children. If you have any questions, please reach out to me as we are happy to share our story so it doesn’t happen to any other families."

"Rachael have had such a great impact with helping my child in such a short period of time. I’d highly recommend stepone to anyone considering their services. They take their time getting to know their clients, the family’s needs, expectations and then developing a plan to facilitate safety and independence for the client. I had a lot of reservations about the therapy to be honest but the culture they’re promoting, they’re doing things differently from other facilities and it shows."

"StepOne puts a lot of time, care and effort in to accommodating scheduling and location preferences of each employee to allow a positive work life balance for their employees. The employees at StepOne go through extensive training in order to be able to provide the best person-centered, ABA, evidence-based care to each and every child. They offer plenty of opportunities for current employees to grow in to new roles and take on new responsibilities. It's a great place to work!"

"StepOne has done a great job over the last year to provide quality services to its clients, putting in processes that allow employees and clients to be successful. The Company has a client-first approach that has guided many of its decisions with standards of care being led by highly qualified and empathetic clinicians. We've heard numerous success stories in our clinic in Wexford, PA, as well as in community-based client arrangements over the last several months, and we are thrilled to be part of the progress our clients' are seeing in their journies. We have taken a number of actions in recent weeks as well to advance employee retention and ensuring a positive employment experience as well. We continue to encourage employees to communicate their needs with the Company, and we are pleased to see the progress we are making toward these continual goals. I would highly recommend others to consider StepOne for ABA services and programming for their little ones and for candidates to consider employment opportunities that allow individuals to advance and have a pathway toward their desired career track in this field."