Jos A. Bank 700 Connor Road, Mount Lebanon, PA 15228

"Walked in and saw 0 customers in the store. 4 employees all stood at the counter without even acknowledging me. Left the store and bought a suit at macys down the road. What a joke of customer service."

"Horrible, horrible, horrible! When we first walked in there was a younger employee messing with a mannequin. He looked straight at us and then kept working on the mannequin. Never greeted or asked if we needed help. We looked around but needed help. I walked towards the back of the store and asked a lady (manager?) for help. She angrily said she was busy with another customer in the back and I would need to wait. When she saw the employee working on the mannequin she yelled across the store for him to help us. He came over, pointed to some sport coats and left us on our own. At his point we had enough and left. Please DO NOT shop here. Extremely rude employees. If you look at my other reviews, you will see that I rarely leave bad ones. This place is the worst."

"Ron and Charmagne were both absolutely fantastic while assisting me with the setup of my wedding party and getting me fitted into a suit. I had gotten measurements previously and was unsure but Ron was instantly able to identify and correct the issue at the same time while jumping into help other customers when I was fitting. I would highly recommend anyone in the Pittsburgh area if you are looking for suits/tux rental for a wedding party to use this Jos A. Bank location the staff is friendly, accommodating and knowledgeable. Ron and Charmagne thank you!"

"Great store with best fitting suits. Went into the store with two suits purchased on their website. After looking around for a bit, Alex approached me and was extremely prompt, quick, and efficient with his assistance. I needed the two suits tailored. You could tell he knew what he was doing and enjoyed working at Jos A Banks. Was very happy with the whole experience. I will now be buying all my suits and dress clothes from here awesome store for a young modern male dress."

"I needed to get a suit for an upcoming wedding my family will be attending (provided we don't get an outbreak or COVID). Sarah was helpful as I explained that I didn't think an off the rack suit could be tailored to my unusual proportions (short but very stocky, especially in the upper chest and shoulders). She helped me through the process to buy and customize a custom tailored suit. The biggest help was in explaining the features and showing me how those features would look with examples off the floor. Per their normal process, my measurements will be stored in their system to easily reorder the next time I need another suit. Lastly, I'll be back in a few weeks to get my final measurements taken to have the suit finished once it gets here from the factory."