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NextGen Heating and Air Conditioning
2435 South Bancroft Street, Philadelphia, Pennsylvania, United States
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About the NextGen Heating and Air Conditioning
NextGen Heating and Air Conditioning is a trusted general contractor located in Philadelphia, Pennsylvania. Our team of skilled professionals specializes in providing top-notch heating and air conditioning services for residential and commercial properties. With years of experience and a commitment to customer satisfaction, we offer efficient and reliable solutions to keep your space comfortable year-round. Whether you need installation, repair, or maintenance services, NextGen Heating and Air Conditioning is dedicated to meeting your HVAC needs. Visit us at 2435 South Bancroft Street to learn more about how we can help you achieve optimal indoor comfort.
Photos of NextGen Heating and Air Conditioning
2435 S Bancroft St, Philadelphia, PA 19145, United States
Opening hours of NextGen Heating and Air Conditioning
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of NextGen Heating and Air Conditioning
"This is the second property we've had jonathan work on. He's always been honest, punctual and just cuts to the chase gets what he needs to be done and is on his way. Life time customer."
"Great experience. Jonathan was punctual, communicative, efficient, and incredibly helpful. I will definitely call NextGen next time I need HVAC help."
"Jonathan was punctual, nice, professional, and knowledgable with is work. He serviced my furnace, took care of everything that needed to be done, answered my questions and informed me of what was completed, and what I needed to know. Jonathan thoroughly checked everything out and even checked the heating and air conditioning pipes outside (incoming and outgoing air). He mentioned that they were too close to each other and facing the same way. Jonathan added an extension to one of the pipes to increase the length and made it face the opposite way. Jonathan helped me out last year when my central air conditioning unit was not working. A representative from another company tried to sell me a new unit for over $8,000, without even taking apart the unit to see what the problem may have been. After researching and finding another company, I contacted Jonathan. He came over right away, opened up the unit, All I needed was a simple item to be replaced which cost me $150.00 for the part and his service!! What a tremendous difference! I have recommended Jonathan to my friend and will happily continue to use his services. His prices are reasonable, his service is reliable, and I trust him and his work immensely. Thank you, Jonathan!"
"I called NextGen for a diagnostic. When they came out, there was ice on the pipes so they had to turn it off to then come back later to diagnose. They explained me my options (check for leaks, add refrigerant and see what happens, replace the unit). I found the explanation winding and lacking clarity. I told him a tenant would be in the building when he got back and would tell him which of the three to move on with (in addition to the standard diagnostic). My tenant told him to replace the refrigerant to see how long it would take before the leak presented another issue. At some point in this process, the drainage from the ice fried the unit’s electricity, rendering it necessary for me to replace the unit. (According to the technician, it was fried right after he added $400 of refrigerant. I can’t verify that timing.) Instead of calling me once the unit was fried, the technician then did $200 of work to have the HVAC temporarily work (which it did for several hours before it again stopped working because it was fried). I didn’t appreciate the $200 of work without speaking to me given that the unit needed to replaced and that the weather was cool. So, I reached out to three other companies for quotes wanting to switch providers. Each of the other technicians voiced some sort of surprise of why anyone would create such a “rat’s nest” of electrical wiring in a broken system. Two gave an innuendo that some companies intentionally use the risk of drainage frying systems to intentionally fry systems and make more full installation sales. At this point, I was feeling uncomfortable with my total engagement with NextGen. My experience with each of the other three companies was more pleasant. Prices and units offered were comparable. The others spoke more plainly, in my mind. I had decided to not leave a negative review but let NextGen know that I went with another company and was unhappy about the unnecessary work done without calling me. I very quickly got an angry, screaming from the company. For 10 minutes, I was just yelled at and insulted over the phone because I had said I was unhappy over not being called between the unit being totally broken and additional work being done. That phone call and the way he spoke to me is the reason I am leaving this review. Highly certain of my decision to use a different company. Once you see the way someone reacts when their behavior is in any way questioned, you see who they truly are. This is not a man who you want to ever have to raise an issue with. Highly unprofessional."
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