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Sands Ford of Red Hill Collision
602 Main Street, Red Hill, Pennsylvania 18076
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About the Sands Ford of Red Hill Collision
Sands Ford of Red Hill Collision is a trusted car repair institution located at 602 Main Street in Red Hill, Pennsylvania. Our team of skilled technicians are dedicated to providing top-notch collision repair services for all makes and models of vehicles. From minor dents and scratches to major collision damage, we have the expertise and state-of-the-art equipment to restore your vehicle to its pre-accident condition. Customer satisfaction is our top priority, and we strive to deliver quality workmanship and excellent service on every repair job. Trust Sands Ford of Red Hill Collision to get your vehicle back on the road looking as good as new.
602 Main St, Red Hill, PA 18076, United States
Opening hours of Sands Ford of Red Hill Collision
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of Sands Ford of Red Hill Collision
"My vehicle took nearly 2 month to repair due to negligence that was entirely avoidable. I explained to management that my car had major drivability issues after I was in a wreck and had to be towed because my car would not accelerate and was overheating after coolant poured out all over the highway in Philadelphia. I called the collision center and explained this immediately following my accident. Despite having that information, the decision was made to order parts for the body of the car without ever checking the drivability. It took 3 weeks for the parts to arrive before the initial tear down occurred where it was then acknowledged that the car had drivability issues. Once this was acknowledged, I had to wait an additional few weeks for the next round of parts to come in. By this time, the insurance company of the party at fault informed me they could no longer extend my rental because it was taking "a grossly unnecessary amount of time" to fix the vehicle. Now down to 1 vehicle and a family with 2 kids in school and a spouse that also works, we were backed into a corner. I explained the situation to Sands and they would not offer a loaner so my family and I were on our own. Once the 2nd round of parts came in they began to fix my vehicle and I was informed of a day that I could finally retrieve my vehicle after 6 weeks. As it got later into the day that I was to get my vehicle back and I received no call, I reached out to Sands for an update. The tone deaf response from the manager who knew the situation intimately stated he was "happy to inform me that they found an issue that appeared to be causing the car to overheat" and they would need to order more parts. Nearly 7 weeks later, I have my vehicle. I would not recommend Sands Ford Collision of Red Hill to anyone if they have any other option.... like literally any other option."
"I was extremely happy with the service and the finished job! Truck looks great. They throw alot of disclaimers at you since parts are hard to find but in my case it worked out. The office girl needs to learn to be a little less " direct" with the customers being in the service industry requires finesse and understanding your customers needs and not just dismissing them. For that reason alone I almost pulled my vehicle. But I bit my lip and allowed the process to run its course. The end result i am happy with"
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