Farmers Insurance - Berat Ugrasiz

"I met Berat and Sibel because I was looking for a trustworthy compassionate insurance agent and believe me I did..All I can say is where have they been. They are Very down to earth good people. The first time I went there I seen people walk out with a smile on their face and I'm thinking what's going on nobody smiles after getting insurance. Well let me tell you I now smile about insurance. They helped me so much to understand how and what insurance is all about and what it does for me..They are always available for me and if they are not in the office I can always call there cell number that's how much they care."

"When I moved out of state to get my apartment insured State Farm put him as my agent on my policy automatically. Over the phone he was polite and communicative and I would receive small cards in the mail for holidays from their office. The only thing I wasn’t a fan of was the fact towards the end of my lease I had received a renewal offer since my policy was ending. I was no longer going to be needing renters insurance so I called him and told him I was not renewing it and he was very persistent about me renewing but after explaining him this was just temporary for school he went and said okay. Fast forward a month after I called him I received a email saying my bill was overdue for the new policy. I called State Farm main phone number and they were able to get me to correct agent and they were able to cancel it. Not sure why it wasn’t canceled when I called him directly but that’s the reason for the star deduction."

"Berat is a top notch insurance agent. He's very professional, courteous, and -more importantly- extremely knowledgeable in the field. He'll go the extra mile to help you out and guide you through the complicated maze of insurance business."

"Berat is a trustworthy insurance agent with great customer service skills. He and his team are second to none and will measure up to your highest standarts as an insurance agency."

"Berat is an awesome guy who helped me to figure out my insurance needs! He is very sharp and direct to the point!"