Premier Allergist - Germantown 12850 Middlebrook Road, Germantown, MD 20874

"Horrible service. The allergist herself was fine - friendly and helpful, but their service in regards to phone calls is horrendous. I tried to cancel my allergy appointments earlier than 24 hours out, as one does if they don't want to incur a fee, but their voicemail inbox was full. When I tried to call again they didn't answer, and I left a voicemail. They then called me back and left a voicemail to say that I was a no-call no-show (incorrect) for my patch test. I called back and asked to reschedule it, then, to avoid the fee. They said sure, since they had said that I had until 4:30 to reschedule. They then called back to inform me that they had to charge me $100 for the patches and that I then had to pay ANOTHER $100 because the woman who rescheduled me moved the appointment too far out, and the patches would be expired by then. That I had to come in to the office to sign another credit card authorization form. I said to just cancel all of my appointments (if you don't know, patch appointments take a full week, so you're responsible for four separate appointments). The woman on the other end seemed surprised, somehow, that their screw up was treated with such naked disdain. I just got a text message today that my appointments for this week were not, in actuality, cancelled, and they'd like me to confirm I'd be in this Friday. When I tried to call to correct the measure, they once again were not available and I had to leave a message. Maybe this will get their attention, seeing as they're loathe to be available by the only method with which you can cancel or reschedule. I did my due diligence as the patient. I am not, nor do I recommend anyone else, coming to this allergist, even if my urticaria flares to comically bad degrees. I'd rather drive to Bethesda."

"Very well run office! Love the staff and Dr. Sohn! I have been feeling so much better under their care. I appreciate how kind everyone is and how helpful they are each time I come. I would highly recommend this office."

"I moved from the Rockville office to this office mainly for the convenience it’s 10 minutes from me. I didn’t expect to actually like the staff as much, the fact that I have to be here twice a week for an hr it helps that the staff is very nice. From the front desk to Stephanie who is always ready to answer my many questions. I would recommend them to anyone with bad allergies that need maintenance shots."

"Two weeks ago I came to get my shots , the Nurses are so kind specially Mrs. Marie , she smiling with me , she gave me all the information I needed. getting shots is not something my son likes but she gave him the shot and my son didn't fell nothing. she is great on doing the shot . Thanks Mrs. Marie ."

"I love this place, very nice girls, smiling and friendly staff, and no waiting time for weekly shots, you will be in and out shortly. Coming back two years in the role."