Bucherer The Plaza at King of Prussia

"Honestly, in awe with this place. Every single time I come in they are so helpful and so unbelievably knowledgeable. The Rolex representative I spoke to was Maggie who has more knowledge of watches then anyone I’ve ever spoken to. Truly an absolute pleasure coming here. Also they will give you water in a box, which in itself deserves a 5-star review. Thank you for your patience and your kindness. Maggie, you’re awesome."

"I want to extend my deepest gratitude to this store and especially to Maggie Chen for my most recent purchase. Some watches take a bit of time to get and I was almost sure I could not get it on time before an important event, however, Maggie was extremely patient with me while I was in the process of making the decision to buy this watch and gave me opportunities to try similar watches so that I could get a feel before I finalized my purchase. Eventually, she went out of her way to help me get this watch just in time. This was also a personal milestone purchase for me and it meant a lot. She has provided me with a wealth of knowledge, and even suggested watches that I would not have thought I would like, but ended up purchasing and loving a lot. I would like to say that it was only because of Maggie Chen that I became a repeat customer of this store and I will continue to do so because of her. I am looking forward to visiting again to acquire a few more pieces and I would refer new customers to you."

"This is a first class watch retailer. They have an incredible inventory of both new and pre-owned watches. They removed a link from my girlfriend’s watch free of charge, serving us espresso, chocolate and sparkling water while we waited. First class service. Highly recommend."

"I wanted to share my experience with Ms. Maggie Chen in helping me with my purchase. I was on the fence about whether to purchase my Skydweller. Ms. Chen let me try one on a few months ago, and I fell in love with the watch. Maggie always told me to be patient and if one came available, she would call me. When one did become available, I was her first call. I was super excited to hear the news about the watch. Maggie setup an appointment for me, and I was able to come in and pick up my beautiful new watch. Thank you, Maggie, for your help and service throughout this process."

"I purchased a Rolex Sky-Dweller with a champagne dial from Maggie Chen back in August. When I arrived to pick up my watch, she was not in but Jordan was very accommodating and made the experience feel very special for me. I look forward to doing more business with Bucherer in the future. The staff is absolutely wonderful!"