Citizens Supermarket Branch

"I’m there 2-3times a week for business. Loved Danielle and the other girl that were there. They are unfortunately gone now and I’ll miss their pleasantness and customer service, but Nick has taken over and he’s incredibly helpful, and even when there are multiple ppl waiting because they’re obviously short staffed, he’s pleasant, efficient and doesn’t get rattled. He does a great job."

"Some of the rudest and worst employees of any bank. Bring back Matt or Laura or anyone. If you want to wait for hours in line, enjoy rude remarks, this is your bank! Go to PNC for friendly service.it gets a 2 rather than 1 because at least the ATM usually works."

"Terrible customer service by phone. Called on and put on immediate hold. 52 minutes later I hung up."

"Tired of waiting in 30 minute pluse lines you need a free standing bank in pottstown. Staff is great."

"I recently went in for refinancing my student loans. While doing the application I stated multiple times I am self employed. I was told that all I needed was to prove income from the past 2 months and that was sufficient to prove my income. So I went ahead with the application. Only to be denied because when you are self employed they go off of your last two tax returns nothing else. So I was either lied to directly or general incompetence of the person who helped me. Either way I am extremely disturbed that at a bank dealing with credit they have people employed who don’t know the most basic standard application guidelines set by the company they work for."