Massage Envy

"DO NOT subscribe to massage envy! They stole over 200$ they charged me for 12 months credit. Account was deactivated without my knowledge and unused credits were confiscated. The subscription would be useful if it wasn't impossible to book an appointment at a convenient time and location but I could never book when I wanted so was paying subscription every month but not using it. They took them from me!"

"Good ambiance. Getting an appointment on an existing membership subscription or regular appointment can be HARD! Which defeats the point of subscription in the first place or wanting to go in for an emergency massage session.. The massage experience itself , I would rate it 60%."

"Lovely isn’t so lovely! I booked an appointment with Crofton Message Envy for a 90 min facial. I had a family emergency the next morning. Attempted to contact the office by phone because I booked through app.(can’t cancel on app) After calling that location several times, I was able to get through around 940am. She was extremely rude. (Telling me what the policy is…mind you! I have been a member for 10 years.) it’s not what she said, it was the delivery. I believe customer service no longer exist. I’m just really disappointed with this particular person. I have NEVER experienced this type of attitude…but there’s a 1st for everything."

"This last visit was very different than previous ones, less care. No warm blanket or neck/shoulder massage. Other visits I’m left alone to underdress my top and get under warm blanket. Not this time. My facial felt shorter than previous too. She did check on my level of reaction to my skin, which was appreciated. I had no pain. Also no steam this time either? This may be my last facial here, moving to another location."