Smart N Appliance Repair

"I called to get repair for old dryer. They stated they would check to see if there were parts Next day, I received a text that I was on the schedule. Because of this, I figured they had parts for the dryer they had me send a pic of model and serial numbers. Now, the day of appointment, 30 mins after appt time, I send a text if we are still on. The repair guy called to say he was double booked and would get to me next. A 10 am appt was now a 12:30pm appt. When he arrived, he did not remember which appliance I was getting repaired. Asked if it was a stove, refrigerator, or washer. I told him no dryer. He looked at the dryer, stating it was old. I said yes, this is why you asked me to send pictures of the model and serial numbers so you could research parts. This was not done because after 15 min taking dryer apart, he makes a call. Then he tells me that they do not have parts for the age of the dryer. Which he was to do research prior to coming out because of the $125.00 diagnostic fee. Then he says he can go on ebay to find parts and suggests more options. I told him that I was not spending that kind of money for a older dryer and I only agreed to his service because the diagnostic was going towards the repair. Yet, he never looked into finding parts for the dryer. Then he asks if I would like foe him to take it apart for another fee of $25.00. I Said yes. All in all, I was scammed out of $150.00. Never looked into finding parts for my aged dryer, and when he took it apart, he took parts off the dryer that was useful to him. All caught on camera. Please do not use this company. If you do, make sure you confirm they know why and what appliances they are coming to your home to repair. Also, keep a watchful eye so they don't steal anything."

"I recently last year had to call Smart N Appliance and their technician, Nate came out for repair. He efficiently repaired both my furnace and oven, in a timely manner and I couldn't beat the price Nate's professionalism and friendly demeanor made the entire process smooth. I highly recommend Smart N Appliance for their skilled and professional service"

"My dryer went out in the middle of a load. Sheesh. Nate came out quickly and was very professional and skilled. Troubleshooting was done effectively and the next day my dryer was back in commission for a competitive price. I will definitely call Nate for all my appliance repair needs and refer my friends and family as well."

"The Technician Nate serviced our stove and did an excellent job!! He was quick and honest and we were not charged an arm and a leg for fixing our problem. We are newish home owners and it’s scary when you don’t know who to call to fix big problems around the house that you know your husband can’t fix but won’t admit it lol. We will use them again for sure in the future!!!! And today is Sunday, they are open till 12, we got it fixed on a Sunday people!!!!! Thanks so much for helping us!!!!"

"Quick response when I called for service on my Samsung fridge that stopped working. We discussed what model I have and the issues that I was experiencing. I appreciate the fact that he checked availability on all the parts for my fridge prior to starting the job because I was concerned about supply chain issues. Good communication on scheduling and was on time. The repair was solid, affordable and service was great. Followed up to see how the fridge was working and thanking me for the business. I highly recommend Smart n appliance repair."