United States Postal Service 39 Main Street, Newton, NJ 07860

"They like to play games with your packages, beside workers being lazy and causing major delays on packages in not only this branch but USPS in general. There is a uncountable amount of times have they either lost my packages or refused to leave in my mailbox if it was small enough or get out of the truck to walk the whole 12ft across flat ground to leave it on my front porch if it won't fit in the box. So then they end up taking it back to the post office day after day saying no response at door of residence returned to post office. Which is a lie, since they never even got out of the door to knock which is on camera so I checked and they never so much as even open the door on the truck let alone get out an come knock on the door. Nonetheless we don't have any package restrictions such as leave only if someone present at residence or signature authorization. We have it set to leave on front porch or in mailbox if small enough. What a bunch of liars, even have them lie on the phone to me telling me nobody was home so they did not leave it when they did the same thing 6 times in a row so I wanted to call an see what they had to say when I already knew what was going on by checking informed delivery an reading what the status was. They were speechless when I told them that we do not have a hold unless resident present for delivery and had nothing to say when I said funny cause I was home I can show you on camera they never got out of the mail truck to knock on the door any of those 6 days saying knocked/no one present for delivery. After I told the manager that on the phone they just hung up on me because they knew the screwed up bad an got caught. It's really nice when you have a time sensitive package your supposed to receive by such and such date and your have LAZY employees and mail carriers out here playing games and not caring about your packages. TRUELY UNBELIEVABLE ! SHAME ON YOU USPS !"

"Talked to Charles who was great, polite and helpful tracking down a package for me and it was in my mailbox within hours"

"There's this one hero of legend that works at this office. Some say he is unrivaled in his work ethic. Many have tried to match and all have failed. They call him the Undefeated of East."

"Was supposed to receive a package two days ago, keeps getting delayed, the customer service is a joke, can’t talk to a real person all I get is a robot voice telling me my package now might not arrive until new years. 0/10 of a service, will never use again, strongly recommend not using usps, use ups it’s cheaper and better anyway, and they actually give you information with your tracking number, like your package dimensions and weight, unlike usps"

"This is not the first time I’ve had a problem with this mail carrier!!! today was a very windy day and she left a box with my mail underneath it well guess what the mail was all over my yard and into the woods and some of the pieces were very important. I did call to report her and they said they will take care of it. They were very friendly and professional about. He said I wasn’t the first person to complain about her and he had just spoken to her this morning, obviously she doesn’t care about her job. I just hope this problem gets resolved."