iMovers

"Would give zero stars if I could. Worst company I have ever dealt with, all of our stuff came damaged, smashed, fluids that weren’t even ours all over our stuff. DO NOT GO WITH THIS COMPANY. They tell you a price then change it when it comes to loading. Then when they deliver it they ask for more."

"AVOID AT ALL COSTS. They claim to be a licensed moving company, yet the men moving our things told us they are from Craigslist. They took weeks to respond about when our things would arrive and when they finally did arrive everything was damaged or completely broken. Absolutely nightmare."

"My first and only time using a moving company was with iMovers. This company does FRAUDULENT business. They charge you one price in the beginning then change the price in the end. They hold your belongings hostage give you no information about where the storage is located for pickup.. They don't send you monthly bills then threaten to auction your storage. I pray God helps them do better stealing my belongings was not apart of the contract. The manager/ dispatcher is rude doesn't know how to speak to people. The owner doesn't care what they do as long as he gets his money in the end."

"Unresponsive, they would promise to call back and almost never would. I think I called them 10 times and they called me 2-3. Would call to ask when delivery would be scheduled. Was told several times we would get a delivery date (not actual delivery just that they would actually schedule the delivery) in 7-10 days. Finally got our delivery after 30 business days. Contract says that the delivery might be an 18 wheel tractor trailer. I called specifically to ask if it would be a 18 wheeler because we don't live in an area easy to access by 18 wheeler. Was told it would be a box truck. We found out the night before that it WOULD be a tractor trailer and that if he couldn't access our house it would be extra to carry the items to our house from the nearest access point. So, we rented a box truck to transfer the items and would unload it ourselves at a later time when we could get some help( I'm 9 months pregnant and my husband has a slipped disk in his back so we can't carry anything heavy- thus why we hired a moving company in the first place). The moving company sent ONE person to unload our items. We also immediately noticed crushed boxes and totes so we know there will be damage. I called iMovers to ask why there was only one person when they were were supposed to unload and assble our furniture and was told they would call me back. I didn't get a call back and the driver told me that I shouldn't call the office anymore because he was here to deliver the stuff. Husband had to help unload even with his bad back. Finally when it comes to our mattress, which is incredibly heavy, they couldn't move it. So it ended up just being left in our driveway until we can get some help. One of the most ridiculous, unprofessional experiences I've ever had in my life. Note: I received a partial refund for the long delay on delivery as per the contract. I will be filing a claim for any damaged items Edit: we finally got to start going through our items - rat feces on everything and in almost every box we open. Rats chewed through and made nests in one of our tubs (see pictures)."

"Paid way too much , never gave a delivery date and when I called No one ever got back to me, took me about 20 phone calls to get back to me and when they did they kept saying they didn’t know when it was to arrive, finally after a month I got my stuff and after unpacking, their were quite a lot of stuff broken and of course there were a few things missing. I called numerous times but none ever got back to me, wish I would have followed up but just wanted to forget about the horrible experience. Do not use!"