Ken Pollock Collision Center

"Update 1/20/24: Had another mishap with the car, this time on the rear fender. Lisa and the crew at Ken Pollock were excellent, yet again. Lisa herself is an absolute darling of a woman. Both times I've come to you all, she's made the process easy but most importantly stress-free. I can't speak personally to the mechanics, but their work is top notch, and the gentleman in the back office—whose name is escaping me—was pleasant and polite to be around. Basically, my car needed a whole front end for reasons I don't care to talk about right now. Ken Pollock did an excellent job on the repairs. Lisa, the coordinator, was wonderful. Very positive experience."

"The only place to take your vehicle for collision repair regardless of make, model or age. They are hands downs the best service you can get anywgere,"

"First of all, the lady at the front desk was ignorant. My girlfriend’s car was in an accident someone hit her and the insurance said to take it here…worst mistake I ever made. The half fixed her car and lied about an alignment. A tire rod was broken in the accident and they said it was not. They also claimed they aligned it but I had to take it to a more reputable mechanic who figured out the problem in 5 minutes and said it couldn’t be aligned properly with the tire rod issue. Whoever I called said they could align a car with a bad tire rod but clearly that is not the case cause her car still pulls to the right. Do not listen to the insurance company and do not take your vehicles to this collision center plz find somewhere else."

"AAA insurance sent me to this place and Lisa a so called manager, should work on her people skills and attitude towards customers! Totally dishonest shop making slanderous remarks to the insurance company about a policy holder whom simply asked questions about warranty and shen6a vehicle can be repaired. AVOID Ken Pollock collision and the associated dealer at all cost."

"USAA recommended Ken Pollock Collision Service. Although I had not used their center before this, I will trust them for any collision repairs in the future. In my 45 years of driving, this was the best repair experience."