Advance Auto Parts

"Absolutely horrible experience. Came in to have my battery fully charged for 4 hours. Upon return the staff over put my battery back in without making sure that my battery terminals were tight and on properly. When I turn my car on there was a sensor buzzing going on that was not going on before my battery was removed and when I asked the person who put it in what it was she replied I don't know I didn't do it and refused to help me. A few days later driving down the road going down a hill in traffic my car went completely dead turned black and shut down meaning that I had no brake lights no power steering and needless to say was almost hit from behind, terrifying me. The mechanic had stop by and told me that my battery terminal was completely off so when I hit a bump it probably came right off. I called them and explain what happened and they said the manager wasn't in but they were terribly sorry but I needed to call back in 2 days when the manager would be available. Then 2 Days later the same thing happened again this time on the highway. And then realized that the battery terminal was bent out of shape and not going back on properly. when I called the manager and explain this to him he told me that he refused to accept responsibility for this stating that maybe it's old and just popped off but that was not the case because it was bent out of place meaning that when they put my battery back in my car they did not replace it with care. I don't believe that counter people should be doing mechanical work if they don't have a mechanical license. And if they do do mechanical work they should take responsibility for the outcome. I was terribly disappointed and will never ever go to advanced Auto ever again for anything."

"These peeps are awesome. Know thier stuff and are very professional"

"Stopped in for new wipers on my Tahoe. Gentleman was extremely helpful and pleasant. He replaced my old ones and I was on my way again in no time. Great service.!!"

"Good service, free used oil disposal, monthly specials are worth checking out. Touch up paint I needed was half the Amazon price and in stock."

"I've only got in there for small things but they have what you need. The employees care about serving the customers to the best of their ability. They are very helpful to those like me that aren't mechanically/automotivelly inclined."