Geek Squad 449 Arena Hub Plaza, Wilkes-Barre Township, PA 18702
About the Business
Geek Squad is a technology institution located at 449 Arena Hub Plaza in Wilkes-Barre Township, Pennsylvania, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or just advice on new tech or appliances, Geek Squad is here to help.
Our services include repairing phones, computers, tablets, TVs, smart home devices, gaming consoles, cameras, and more. We also offer installation services for car electronics and appliances. Geek Squad Agents are available 24/7, 365 days a year, both online and in-store at Best Buy locations.
We also provide Geek Squad Protection plans to ensure your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent to get personalized assistance and discover the latest tech innovations. Let Geek Squad take the hassle out of technology and keep you up-to-date on all things tech-related.
Photos
Location & Phone number
449 Arena Hub Plaza, Wilkes-Barre Township, PA 18702, United States
Hours open
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews
"The clerk was outstanding. Fixed an issue I had with my phone that 1 call to phone company and 2 visits to stores couldn't fix. And it only took him 10 min. WOW"
"Need my tv fixed, the screen went black (pretty simple fix) they told me it's $99 upfront for them to come out, diagnose, and fix the problem.. Funny that's a lie. They get you locked in by charging you that then god only knows what they charge to actually fix it because they won't even give me an estimate beforehand. So that's gonna be a big heck no for me. Shady company."
"Stephanie was the Best!! Had me on line in 15 minutes. Got called at my appointment time. Only complaint is there should be seating while the infirm and elderly wait for service."
"Made an appointment for a battery replacement on an IPAD PRO was told it would cost as much as a new one by a confused looking young lady. She proceeded to tell me they don’t stock parts for IPads. I asked why the Apple Tech site told me they were an option for IPad battery replacement. She was clueless! Do not go there for Apple Service as they clearly do not have a handle on it. Poor reviews across the board suggests they just aren’t reliable."
"I took in an IPhone XR purchased 1/25/20. My agent was James at the Best Buy Geek Squad. Appointment setup by Apple. Was told I would get a new phone because there was a hardware issue. 4 days later I pick up what I was told was a new IPhone. Watch out!!!!! They lied! They reset my original phone, put it in a box and that is what they gave me back. Serial numbers are identical. Do not trust Geek Squad in Wilkes Barre PA. They lie."
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