Arbor Center

"Very happy that I decided to give this place a chance. Misha is very knowledgeable, compassionate and realistic. I’ve seen an amazing improvement in my way of life just after the couple months I’ve been seeing her, and I couldn’t be more grateful and excited to continue to improve!"

"Terrible. Read the Arbor Center's website and you'll think they have everything you need. And maybe they do, but how can you know if they don't call you back? I called, followed the instructions to describe the reason for my inquiry and how I could be reached, and expected (as the recording said I could) to receive a call back between the hours of 1 and 5. No such thing happened. So I called again, left a similar message - and this time I DID get a call in return, from a woman who sounded annoyed and impatient; she said only, "You haven't gotten a call back because no one has an opening." ...Ever? It's been three weeks or a month and I still haven't received a return call of substance. I'm not sure where this group's priorities lie, but it's not in service or support."

"I was a little reluctant to go to a mental health counselor because it can be a daunting task to find the right one. After falling deeper into a feeling of loneliness and sadness, I decided to do some research to find someone in the area who I would be comfortable with. After calling a few places, I didn't really want to find someone. However, I decided to give it one last try, and I'm glad I did. Nancy Shands was the only to call me back. She was very sweet and understanding on the phone. when I went to see her the first time, she was sympathetic and even dropped her prices due to me going there cause of my sister's death. I could tell by that gesture that she wasn't doing it cause she saw dollar signs, especially when my health insurance was not covering it. Nancy is very easy to talk to, and actually seems genuinely interested in my life, feelings, and pain. In a matter of minutes, I didn't feel like I was talking to a total stranger. Usually, I shut down, and I don't let anyone know my feelings, so I was surprised that I quickly opened up. I found out today that she has a waiting list to see her, and I felt special knowing that she had a waiting list, and still saw me due to the pain that I am in cause of my sis. If you can, definitely put yourself on the waiting list to see Nancy Shands. It's worth it!"