Pennsylvania Counseling Services (Carlisle / Children's Services)

"Staff very compassionate and understanding they treat you with respect..my experience with them has been amazing.wouldnt trade any of them for the world.thank you Mandy and staff."

"I had a voicemail left with an appointment and time and was told to arrive at 10:40 and I do so and then I’m told that my counselor Andrea refuses to see me because of her “strict” policy with time arrival. I played the voicemail for them and everything and that still didn’t change the outcome. Obviously they don’t truly care about helping others if they won’t even work with you to fix mistakes you didn’t even make."

"Was helping a family member get back on his feet. They offered to help with assistance since he is currently unemployed and has no insurance. Well the day came for his appointment and he got a call for a job that would hire him. He left 6 voicemails to reschedule however no one answered. When someone finally did answer to reschedule they said he was no longer welcomed there because he cancelled. However, when he explained he wanted to reschedule due to him having a job offer they didn’t care. Extremely unprofessional and if they handle all their clients like this then I hope they don’t treat them in such a manner."

"I love PA. C. I never had a therapist like Judy. I struggle with many things and making appts is not always easy bc of my memory issues . I was often dismissed and then left with not therapist or psychiatrist in the past. Which doesn’t make sense when your being seen for mental health ! I came here and will never leave Judy. Through all the hard times the staff and front desk are very easy to talk to and are great as well. I see Judy weekly she also does intensive treatment for dissociative disorders & ptsd too. If it wasn’t for her knowing me working with me I don’t know where I would be, possibly not here today. I strongly advise seeing a different person if your first time doesn’t work out, they do have amazing therapist you just need to give it time and explore your option when your their. Don’t give up bc they won’t give up on you. I Highly recommend Pa.C. I wish I found Judy when I was younger, but I’m happy I have her now."

"I have called in over 5 times, during different times of the business day. Each time I have only been on the line with a recording, taking me to a machine to leave a message. I have now left 3 messages within the last 2 weeks. I have not heard back. Light and airy the first message. The 2nd time, I stressed that I have been depressed for 5+ years and have put off seeing someone, but I would like to be set up with a therapist. A few days ago I called one last time even though I knew I'd just get a recording. I left a message telling them how disappointing it is that they have not called me back when I have been trying to reach out for help. This is absolutely ridiculous. Even if they did call me back, I am not interested in this practice any longer."