Appliance Service Center Inc

"We have used Dennis who owns the Appliance Service Center for close to 20 years and have never been disappointed. Whatever the problem is Dennis can fix it and the service is always prompt and the fee is very reasonable. My subzero fridge stopped working after a power outage on a Friday, I left a message on the weekend and I got a call back early Monday morning with a visit that day and a new part replaced the next day. I cannot say how thankful I am and highly recommend them for all your appliance needs!!"

"Appliance Service Center, a family owned and operated business is reliable, knowledgeable and timely. Dennis's honesty about products and timing of parts and when work can be completed is appreciated. We have been calling them for years and will continue."

"the woman who is in the office is the most unprofessional and rude person i have ever dealt with. my dishwasher has been broken since october and any time i have received communication from them it is because i have called multiple times on end. i called for days and days on end between business hours with no answer. you have to leave a message for them to care about your business because i called every single day for 2 weeks with no answer. when i finally left a message i was called back and the front desk lady said “i’m sorry that you didn’t leave a message and that you caused a delay in this” the delay was caused because they do not answer the phones. the first time they visited my house was in october. they ordered parts for my dishwasher and never called me back to tell me that or to schedule a follow up appointment to fix the dishwasher. i would have known nothing about this had i not called multiple times in a row for weeks on end. when i finally got an appointment it was late november and i was told by the front desk lady that i would be called a day before my appointment with the time of their arrival. of course i had to call them again to inquire about the appointment time and leave a message. when she called me back she said she didn’t know when they would be there and that said she never told me that and would never have told me that and i said well that’s what i was told and she refused to admit that she made a mistake. i assume that if there is any response to this post it will reflect the lack of professionalism and rudeness as some of the other responses do. i cancelled my appointment because this company does not deserve my business after this. one month later and this company can not get it together. they need a new front desk lady she is ruing business."

"Setting up the appointment was easy and the person who took my call was so pleasant, friendly and personable. The appointment was set for only 2 days later (compared to Sears whose first available was 10 days later). Service was completed in 20 minutes, VERY reasonable cost, and the tech was knowledgeable, prompt, and efficient. I will DEFINITELY call them again and cannot say enough good things about them. HIGHLY recommend!!"

"Our washing machine stopped working this morning giving me some random error code. BOTH local appliance stores told me they couldn't get a technician out for 3 weeks. I called ASC and they were at my house in 2 hours and problem was repaired for a very reasonable price. Dennis can fix anything and is wonderful to deal with. Cannot recommend more strongly. Would give 7 stars if possible!!!!"