Queens Gate Apartments 675 Tea Street, Bound Brook, NJ 08805

"Don’t move here. The rent rates keeps changing. Your assigned parking spot that you pay for constantly reassigned to other tenants, causing fights. The clubhouse that’s listed as an amenity is rented out at $100 per hour, without warning. None of the buildings are secure, even tho they’re supposed to be. Key fabs don’t work, the hallways are dirty, the air filters are never changed, and just recently they sent out an email about dryer vents being cleaned. It’s a real shame that management just cares about the rent. Speak to them about a problem and they blame the person that was there before them. I received an eviction note, yet had proof of payment for every month. They fix the rent rates monthly. It’s a real shame, more people are moving out than in. The apartments are nice size, but everything is old. Live here at your own risk!"

"My roommate and I enjoyed living at Queens Gate the first year we lived here, until Living Residential took over. DO NOT move here. It is overpriced for the amount of mistakes and disorganization. They are unprofessional and don't seem to communicate with each other very well. We were asked multiple times what our parking space numbers were (spaces they assigned us). Your PSE&G bill will be insane for the small space you are renting, and Queens Gate refuses to check into this to see if anything can be done. The list goes on really."

"I wish I could give a 0 out of 5. For future renters here are some of our biggest qualms: 1. Move in: Move in itself was disorganized. There was nothing set up. I did not receive any information about renters insurance, setting up electricity, setting up internet, or how to pay the deposit. We were not told about the inspector fee of $150 but were expected to pay it upfront. I did not have a spot to park the first night and I did not have a key fab. I had to use Gina’s. The air conditioning was turned off so the first night it was 80 degrees in the apartment. The shower door handle was broken. I was disappointed with the lack of preparation for moving in and the general lack of information we received. They mentioned cleaners had come in, but the dishwasher was dirty, there were paint chips in the washer, and the drawers in the kitchen and bedroom were not cleaned out. They did not change the lightbulbs that were out for 4 months. 2. Cleanliness: I sent an email, called, and put in a maintenance request to inform management of dog poop that was smeared in the hallway. Here is the message I sent "I wanted to make you aware that this week there have been feces in the hallway in building 2 on the 1st floor for 3 days straight. The first day there was a pile of feces that was in front of the elevator for the entire day. As a resident, I find it unacceptable to have to walk around feces to get to the elevator. Being greeted by feces for 3 days straight has been extremely upsetting for us." 3. Move out: Management said they would work with us to help us move across the country when we were leaving. Instead, they threatened us multiple times to move our moving pod (which was there for a few days in total) and did so over our biggest Jewish holiday and would not back down from their threats. It made our move extremely stressful and upsetting. 4. Deposit: Management is withholding $500 of our deposit. We have reached out multiple times via phone call, voice message, and email. They have not returned our calls and have given no explanation as to why it is being withheld. When management did their walkthrough they told us we would receive our deposit in full. As a newly married couple in a new state, living at Queens Gate was a horrible stress that we would like to warn others about."

"Easily the worst management office I have ever dealt with, and I use dealt with lightly since they never answer their phone, respond to voicemails or emails. It took 10 months to repair the water damage done to my kitchen ceiling, and it was not well at all. They don’t address any of the tenants issues and/or concerns. They dodged calls from my insurance company regarding damage done to my vehicle by their security gate. They are essentially non present except for when the rent is due. Ironically they will ask me to call them on a phone number that they refuse to answer."

"I had a tour with the leasing Manager Sue past week. She was a very thorough and professional. She took her time to explain all the charges and amenities. I would have taken this apartment if I didn't have to move out of NJ."