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XPO
15 Tamarac Road, Wilkes-Barre, Pennsylvania 18702
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About the XPO
XPO is a reputable moving company located at 15 Tamarac Road in Wilkes-Barre, Pennsylvania. With a strong presence in the United States, XPO specializes in providing top-notch moving services for residential and commercial clients. Their team of experienced professionals ensures a smooth and stress-free moving experience, handling all aspects of the relocation process with care and efficiency. Whether you are moving across town or across the country, XPO is dedicated to delivering exceptional service and customer satisfaction.
Photos of XPO
15 Tamarac Rd, Wilkes-Barre, PA 18702, United States
Opening hours of XPO
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of XPO
"I ordered an xray table. An expensive xray table. It was scheduled for Wednesday between 9 and 2. I told them that we were open until 1 but I would have people stay until 2. They said it was almost 300lbs so I needed help. Called at 2 to reschedule with them since they had not shown up yet. They wanted to charge a redelivery fee. Explained to them that this was not my fault. They said they can delivery any time during business hours and I again explained that my business hours were 9 to 1. She said she can reschedule for Thursday between 9 and 5. I called them at 4:45. It was not put on the truck for delivery. She has no idea why. Great. I am doing veterinary radiographs on the floor. She said Friday, I couldn't do Friday so Monday it is. Item arrives today. Barely on the pallet, not strapped down, the straps pulled right out. I didn't have to cut them. There is damage and paint chipping from my brand new xray table that cost thousands of dollars. It was teetering on the pallet. I have no clue how it didn't fall off and break. We began to check it more closely. We could barely put the arm that holds the generator on because the hinge was badly bent. There was all kinds of caked dirt in the well on the glass top as if it had been left out in the rain. This freight company is disappointing at best. Not even remotely friendly and just plain unreliable."
"Had an exercise bike delivered and they forgot a part. They said they would bring it the next day. They ran my mailbox over. Got out to look, got back in there truck and drove off throwing the part they forgot in my front yard. Called XPO and they offered a $50 gift card. Have not received a thing. It’s the middle of winter. The ground is frozen. I can’t install another mailbox until the ground thaws. $50 dollars would not even cover the cost of the mailbox let alone the post and labor not to mention months of having to drive to the post office to pick up my mail. Do not use this company !"
"Awful. Washer and dryer to be delivered at our rental unit which was empty at the time. They were supposed to call a half hour before arrival. They didn't, they called when they were there and acted annoyed that I couldn't get there immediately. Told me they weren't waiting. Kept speaking another language to each other, I certainly didn't understand. Hung up on me more than once. Then they'd call back and tell me they were waiting at the house, after telling me they already left. This was a Lowes delivery, and this company should not be used anymore. These deliver men were liars, and made it completely inconvenient. Order canceled."
"Extremely bad customer service!!! Delivered damage item, after I reorder new item with tractor supply. I receive email that item was delivered, had to call tractor supply twice that I didn’t receive anything. Finally, tractor supply called back stated they will call for delivery. They never did and just sent out delivered without notice or call I went on vacation and they called me 2 days later after failed delivery attempt with attitude and hang up on me. Very bad."
"Donna and Keith were exceptional to deal with. If you have a delivery, you would hope to have one of the two work with you in coordinating the delivery, as both went above and beyond to make sure my delivery date was met despite all the issues I had on my end. As someone in the service industry, they are the people in the front line that you want and need. Thanks for all your help, as well as your drivers!!"
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