Pizza Hut

"Honestly this was the worst experience I have ever had at a pizza shop. The store associates never pick up the phone and the ones who do are trashy. When they don’t pick up, your call is rerouted to staff in a call center who are just as lazy and rude as the workers in the store. I ordered a pizza at 6pm. It is now 8:54pm, it never came. I was rerouted to stores in Alabama, Tennessee etc after being very clear about where I ordered from. I sat on the phone for over an hour and was hung up on several times. I’m disgusted because I only paid 2.00 for my pizza since I used my points therefore I left a $10.00 tip for the driver, Yet it never came. It’s sad because I was so excited when they opened but honestly I should’ve known better. Save your money. I would give zero stars if I could."

"I had a $50 gift card, which the app recognized and even brought up the balance and confirmed my order through email. I get a call a minute later saying the card isn’t going through. They have me on the line for over 20 minutes, suggesting several times to pay another way, then end up not being able to do anything and cancelling my order. This Pizza Hut is usually not great with service but this was just ridiculous. Can’t wait for the Downingtown one to open with competent workers."

"Had this pizza delivered by DoorDash and it was missing the sausage that I e they antent helpful annd won’t make good on there product also it had so much oregano on it that you can’t eat the pizza. Disgusting to say the least so it’s in the garbage. I was credited 8 dollars by DoorDash and the Pizza Hut said since I ordered it thru DoorDash the can’t do anything. They wanted me to drive and get another pizza I would if I wasn’t disabled. This pizza cost 27 dollars and now I’m out that money. Do not get from this store because"

"My husband ordered a supreme STUFFED CRUST pizza. He drove 20 minutes home and it was burnt and the incorrect crust. Called multiple times and they don’t answer their local phone. Got ahold of corporate who also couldn’t reach them! This is not the first time this location messes up. Ordering pizza is not cheap and this is unacceptable."

"I've used the Pizza Hut app a few times to order for carry-out from this location. Each time, pick-up has been seamless, and the customer service has been great. Most recently, Cameron was the attendant at the window, and he greeted me professionally as well as resolved an issue with my order due to an app error. The food has always been satisfying."