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Hathaway House Apartments
515 West Chelten Avenue, Philadelphia, Pennsylvania, United States
About the Hathaway House Apartments
Hathaway House Apartments is a premier real estate agency located at 515 West Chelten Avenue in Philadelphia, Pennsylvania. Our luxurious apartments offer modern amenities and spacious living areas, making them the ideal choice for individuals and families looking for a comfortable and stylish place to call home. Our professional staff is dedicated to providing excellent customer service and ensuring that our residents have a positive and enjoyable living experience. With a convenient location in the heart of Philadelphia, Hathaway House Apartments is the perfect place to live, work, and play in the vibrant city of Philadelphia.
Photos of Hathaway House Apartments
515 W Chelten Ave, Philadelphia, PA 19144, United States
Opening hours of Hathaway House Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Hathaway House Apartments
"My mom has lived here for over 10 years but the skinny lady who works in the office from time to time is very rude to her and has a nasty attitude and my mom is scared to say anything so im speaking for her. My mother is elderly and her dishwasher never works and the elevators are always out which keeps my mom the house because she cant do the steps. It was ran better when Sun and Michelle ran it those times were A1. Parking sucks and they never answers the phone. Next time anyone in the office talks rude to my mother the whole office going to see me."
"I resided in a 1-bedroom, 1-bath apartment at Hathaway House from 2019 to 2021 and thoroughly enjoyed my stay. The apartment is generously sized, reasonably priced, and boasts an advantageous location. It's a mere 20-minute commute from the city center and conveniently situated near multiple train stations, with the added benefit of Wissahickon Valley Park nearby for hiking enthusiasts. Another thing we loved was the amount of sunlight that came into the room. The apartment complex offers a range of amenities including a swimming pool, fitness center, a compact workspace with a printer, and engaging community gatherings. However, it's worth noting some drawbacks, such as limited parking spots (though basement parking is available at an additional cost) and occasional elevator issues during my stay, exacerbated by the need for social distancing. During the pandemic, the management demonstrated commendable effort, organizing events to uplift residents and maintaining a high standard of safety. The staff was exceptionally supportive and accommodating during our move-out, assisting with lift reservations and facilitating Uhaul parking for a seamless departure. IG: journey_man16"
"I have been at the Hathaway house for 7 years. I love it here and my apartment. I must say that the interim community manager, Nicole who has been working as intermin community manager since August 18, 2023 has been an asset to this community. She is professional, kind and have shown concern for the residents here. The blinds to the window is now opened and the door is opened. What a difference. I do hope that she stays here. She is community manager at East falls and I am sure she is capable of handling the 2 properties."
"My experience with Hathaway House Apartments was an absolute nightmare. I foolishly decided to apply for an apartment after a visit to their office, and what a colossal mistake that turned out to be. They greedily charge me an outrageous $300 reservation fee on top of the application fee, but they also promised me a move-in date for Saturday. However, the moment they had my money, they conveniently vanished into thin air. I embarked on a wild goose chase, desperately attempting to get in touch with them through every means possible β office visits, phone calls, and emails. But alas, all my efforts were in vain, as they seemingly disappeared from existence. I was left hanging, forced to resort to staying at a hotel and paying extra money for my rental trailer, incurring additional costs that I shouldn't have had to bear. In a last-ditch attempt, I send them an email on Tuesday, asking for a refund. But guess what? Their response came a day later, on Wednesday, and it was a resounding "NO." They had the audacity to inform me that they couldn't issue a refund after three days. Oh, the irony! It's crystal clear that this entire mess was their fault, yet they shamelessly denied me the refund I rightfully deserved. Hathaway House Apartments is a disgraceful establishment that luring them in with false promises and then leaving them high and dry. Their customer service is non-existent, and their blatant disregard for the well-being of their tenants is appalling. I wouldn't wish this nightmarish experience on my worst enemy. Stay far, far away if you value your sanity and hard-earned money!"
"Hathaway has very beautiful and aesthetic apartment units and the front desk is always helpful; however, beyond this I was very disappointed. There has been building construction going on for over 3 months. Thus, you can hear a lot of construction noises during the midday and a handful of park spots are blocked off by construction for safety reasons. Additionally, the building is always having constant leaks and pipe issues so the water is shut down almost once every week for a couple of hours. I also had a mouse infestation for months which did not seem to be taken so seriously by management and their extermination team. Apparently the regional manager was also informed about this issue, but I never heard anything from her. This health concern ultimately lead me to move out. If you are planning to rent in Hathaway I would be cautious on which unit to rent. In higher floor units, you can probably avoid pests and construction noise. However, parking and water shut offs will still be something to deal with. Overall, my experience was here was a disaster, however, I think your experience living here can depend on the unit. So, choose wisely!"
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