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Dr. Heather Alexander
8821 Columbia 100 Parkway, Columbia, Maryland 21045
About the Dr. Heather Alexander
Dr. Heather Alexander is a reputable health institution located at 8821 Columbia 100 Parkway in Columbia, Maryland, United States. Dr. Alexander is a highly skilled and experienced doctor who provides top-notch medical care to her patients. Specializing in various areas of health, Dr. Alexander is dedicated to improving the well-being of her patients and helping them achieve optimal health. Patients can trust in the expertise and professionalism of Dr. Heather Alexander for all their healthcare needs.
8821 Columbia 100 Pkwy, Columbia, MD 21045, United States
Opening hours of Dr. Heather Alexander
Monday:
09:00 - 18:30
Tuesday:
09:00 - 18:30
Wednesday:
09:00 - 18:30
Thursday:
09:00 - 18:30
Friday:
09:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
10:00 - 14:00
Reviews of Dr. Heather Alexander
"I need Dr. Alexander to give me a call so I can tell her how her front desk staff/schedulers treated my the last two days in regards to tryung to make a same day appointment for my sick child. Things have really changed. They will make patients leave and find a new doctor the way they treat callers, and sadly it's doesn't involve the doctor with my decision. They are liars and provide "horrible" customer service they lie about the availability. If you wanna lie, make sure everybody in the front office are aware and are saying the same thing so you won't get caught. PLEASE contact me directly Dr. Alexander. Your loving care to my 3 girls will be missed dearly. Your staff needs to be removed or trained as soon as possible, as you may loose some of your patients because of them."
"I've read all the reviews and I do understand the complaints. I'm confident the office and front desk are doing everything they can to make sure the sickest patients get in. As to the wait times, we all have options. I know if I wait it may be inconvenient, but there are other people just like me in the waiting room. We have gotten great care here and Dr. Alexander and the staff have been great to us. When they do see us, they don't rush us and take the time to answer our questions, Which in turn I'm sure is making someone else wait longer in the waiting room. So come prepared and be ready to wait. There have been times I was late, and I would call and let them know I'm going to be late, I haven't been asked to reschedule, but I do understand the policy."
"Atrociously long wait times 40 minutes and above. No value for their patients time. I am sure it will be not entertained if the tables were turned. Lack of professionalism and empathy is making us rethink Klebanow as our provider ."
"They refused to make an appointment for advance if a child is not sick. They makes you wait at lease 40 mins w/o explaination at appointment all times. It is very hard to a child to wait more 20 mins. One time, I have to wait at least one hour to see doctor in the room w/o explaination and no apology. Doctor complainted to me why you complaint about the waiting. Receptionist were very rude all times when I call to make an appointment. One time, They diagnosed my kid w/ wrong even I took my kid to them three times so my kid was almost death if I took her to emergency room. Doctor in emergency room told me that your kid will die in few days if you didn't come to emergency room today. They didn't apology for their mistake. The doctor who doesn't know why my kid is sick and diagnosed wrong is unprofessional. The doctor can ask other doctor's advince if she can't find out why my kid is sick since they have more than one doctor in their office."
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