Dunkin' 6050 Burke Commons Road, Burke, VA 22015

"This location has become consistently bad. The donuts are often stale, and the coffee drinks are flavorless. Three times in a row now, I don't even want to drink what I received. The prices on most items are higher than at the next closest Dunkin (with the exception of some sandwiches), which makes the poor quality especially annoying."

"I love Dunkin but this locations customer service is terrible . I waited in line for a few minutes while on a phone call. When I approached the counter to order I put my phone conversation on hold and confirmed my order with Maria. Everything in my order was correct minus the coffee that didn’t have the requested syrup. Whoever made my coffee was polite and told me she will fix it no problem. Maria made her way towards me and said “You are too busy on the phone and talking too much”. Instead of minding her business she decided it was a good idea to go out her way to disrespect me and be rude. If you’re having a bad day don’t take it out on others especially when you made the mistake of inputting my order incorrectly. The girl that kindly fixed my coffee apologized multiple times. I appreciate that but this is inexcusable."

"Manager was an absolute POS. I showed her and another worker that I had a free coffee redeemable for my birthday and she told me I have to be a member on the app (which I am) and I was having trouble finding out how to redeem it. She refused to show me and kept insisting I pay for the coffee, so I left. The entire time she had this stone-cold look on her face and came off as completely heartless."

"I ordered a hot latte and got cold one. I ordered toasted English muffin it was practically raw. Would not go back"