Joe Caroline E MD 128 Health Care Lane, Martinsburg, WV 25401

"Dr Joe was once an understanding doctor who was amazing to my son. Not so much anymore. I brought concerns that my son had possible adhd and autism; to which she gave me a list of people he can't see until he's 6. He is 4 and I called the office to discuss this with her. She told me to pretty much figure it out on my own and it led me to say screw it and find another pediatrician.... well guess what I'm in limbo doing so because her office refuses to send his info over."

"Dr. Joe has been our son’s pediatrician since he was born over a decade ago, and we are SO grateful. Our son is definitely in the best hands when it comes to sick and well visits! Her entire staff is patient, professional, and incredibly empathetic. The last couple of months I’ve had a chance to get to know Amy (front desk), and she is definitely a wonderful asset to Martinsburg Pediatrics. She always takes the time to listen, accommodate us when scheduling, and her positive energy is contagious!!"

"My three children have been patients of Dr. Joe for many years. They love her!!! She's one of the best doctors in the area. She takes the time to get to know her patients, she is personable and actually cares about her patients."

"We enjoy seeing Dr. Joe. She is available for calls and is as patient, warm, and kind as any doctor can ever get. However, I have never met such a nasty Nurse in my life. This woman was coughing around children (sounded like she a serious case of bronchitis) and wasn't wearing gloves, a mask, nothing. She has been nasty more than once, but today she was assigned to our visit, sent us to the wrong room filled with people, and she also kicked me out of our patient room because I got a call from work while she was talking to my husband about my baby. Dr. Joe asked this woman to apologize to us, and she did, but her apology was as nasty as the original incidents. She said things like "I'm sorry if you feel that way" and kept raising her voice at us. I asked if she could wear a mask if she didn't feel well, and she said no. So there you go. I will request that she is not assigned to our visits. It's not fair that we stop seeing such an excellent Pediatrician because of one of her support staff members."

"Dr Joe and her staff are the most caring and genuine providers my son has had. I always feel better knowing Dr Joe cares so much for her patients and amazingly works around the clock for her patients. 24/7. My son was in hospital as a baby and she visited him even throughout the night. I felt truly honored and grateful at her hard work."