SMSM Limousine & Taxi

"Did not disclose the price before dropping me off 3 blocks away, not even a 5 minute drive, and charged 25 dollars for it. And I used Metro to get there and they charged me 6 dollars. Also took advantage of a sick girl i was coming from the doctors and he overpriced it still. Read reviews before using services people."

"I used them the first time last night. He was almost 30 minutes late picking me up, had his kid in the car with him, picked me up in a run down mini van. Didnt have the ac on during the ride when it was in the 90s, only the windows were open. My ride was only 13 miles and he had the audacity to charge me $85. Never again."

"I called the night before to reserve a ride to the airport with an 8:45 am pickup. Driver called the next morning to say he would be late by about 20 minutes, which in the course of the call he changed to 25 minutes, then finally said he would arrive at 9:15 (30 minutes late). I reluctantly agreed. When at 9:15 he had still not arrived, I finally let my daughter drive me instead. I called at 9:17 to say I couldn’t wait any longer and was cancelling the taxi. At this point the driver said he was waiting outside to pick me up, which was simply a lie. At 9:20, my wife said he arrived, insisted he was on time, and told her he was going to charge my card anyway, which he did. A nightmare start to a long day of travel."

"I wish I could give ZERO stars, but it will not let me. What a POS company! The guy that I called barely speaks English, I had no idea what he was telling me when I requested a ride and a pickup. I texted him my address, and the address of the location I was going, but never received a confirmation. I ended up having to cancel my appointment, because I could not be certain I had a ride... a definite fly-by-night organization!"