S & H Hardware & Supply Co 6700 Castor Avenue, Philadelphia, PA 19149

"This is the best, hands down, hardware store. They are the only place where you can walk in with a request for a part and they know exactly what you need. I have never found them to be rude or disrespectful. I am dismayed by all of the bad reviews because hardware stores like this are a rare find. My parents and I have depended on their expertise for over 50 years."

"Always liked this store. My family has been going there on and off for decades, though we don't live close by anymore. Sadly they put going out of business signs outside. Great place for specialty door knobs, drawer pulls, hinges, handles, etc. Huge selection of stuff you wont find easily (really attractive stuff). Also they still have inventory of some old school filament light bulbs, which can't be made anymore. The only reason I knock them down a star is they have too much old inventory that needs to be cleaned up/removed. No offense but some of the chemical based products are probably no good after 10 yrs (batteries, adhesives, cfls, etc). But I'm sad to see them go. Really knowledgeable staff."

"This business doesn’t actually do business. The extremely rude person who answered the phone interrupted me to say “my guy we’re not taking any new business right now. Call back in two weeks maybe.”"

"One star is too much for such a place. I ordered goods from them and paid an advance payment of $ 114! I was promised that my order would be in 4 days, but this did not happen even after a month, then I asked to cancel the order and return my money, but they refused me! Separately, I want to mention Jim, just terrible communication with customers!"

"I wish that I could post a zero star review! I called yesterday and spoke with someone about a pressure washer repair. He said it would take 3-4 weeks & to bring it in, and leave a $40.00 deposit. I drive 1 1/2 hours round trip to be told that they are not taking any more repairs, "too backed up" I should have listened to the lousy reviews! Save yourself a trip!"