IDI Distributors 2198 Industrial Drive, Bethlehem, PA 18017

"Poor communication and high pricing. Your better off going to your local home improvement store. Very unprofessional to not communicate with customers on their order status"

"I’ve ordered from IDI of Bethlehem many times. I had a near $7,000 order scheduled for delivery on Thursday 4/7. I placed this order, and scheduled delivery, over a week in advance. On 4/6 (the day before expected delivery) I call to find out what time the driver will arrive so that I can be there to help unload. They tell me they suddenly don’t have 80% of my order in stock anymore, and it will be at least a week until they can get more. Nobody ever reached out to let me know that my delivery wouldn’t be arriving, or that it would be only 20% of what I ordered if it did arrive. Terrible communication. They’re still blaming their irresponsibility on Covid-19. But why not call and tell me a few days in advance that they don’t have most of my order, so that I could make different arrangements? Never using IDI of Bethlehem again. Extremely disappointed. Major set back. -Oh, did I mention? My local Lowe’s beat their quote by over 1500 dollars initially, before I called IDI to question it, and they decided they could price match Lowe’s. Ridiculous."

"The one driver I met before opening hours was nice and helpful. The docks are located on the back side and the road isn't busy when I arrived so the a sleeper can use the left lane to turn in. The yard is small. Will edit later if need to."

"Working with IDI Distributors is awesome. No other word is adequate. They will do anything in their power to service their customer, and working in the construction industry that's not easy. They just get it done."

"MIKE SCHWAB IS MY SALE MAN FOR IDI I HAVE BEEN BUYING MY MATERIAL FROM HIM FOR ABOUT 8 YEARS . HE IS ALWAYS JUST A PHONE CALL AWAY AND HAS THE ANSWERS I NEED AND I DOES NOT HE FINDS OUT HTE ANSWER. I HIGHLY RECOMMEND IDI"