Children's Specialized Hospital – Hamilton

"My son and I come here once a week for speech therapy for 4 months. Every week I will receive an email with the registration for the next appointment, so when we arrive at the facility I will only confirm the name and date of birth to the front desk. The ladies there are always friendly, as same as the security guys. The waiting time does not exceed 5 min. unless you arrive unnecessarily early. It does not apply that: "if I arrive earlier, the appointment will also start earlier." Is always clean there. Emphasis is placed on hand disinfection. Our speech pathologist Ms. Marissa Coscarelli CCC-SLP is respectful, kind and professional. My 3 year old son liked her and me too."

"2.7 stars indeed!! One word....DISCRIMINATION. My children's doctor has made racially driven comments and constantly discriminates against us for having Medicaid and struggling financially. They hate poor people here so don't bother unless you absolutely have to because your child desperately needs services. My child no longer needs services so we're leaving now because this abuse is not acceptable. The doctors will tell you that your children are not safe with you if they go to work with you sometimes like you work in a chainsaw factory or something. They just refused to tell me if the medication that they prescribed my child would react badly with an otc medication because "that's the pharmacist's job" so now I'm on hold for over an hour with the pharmacy because my son needs medication really bad. Then they got discriminate again and had a narcissist gaslighting episode where they called me unsafe again because I couldn't get him in today. One doctor told my Latina daughter that she wasn't being racially profiled at school because she doesn't look Latina. If you have Medicaid they will freak you right out by sending you letters 6 months in advance of your visit that say your insurance isn't going to cover the cost or the provider doesn't take your insurance and then tell you how much money is due...hundreds of dollars. This place is rotten so avoid it like the plague if you can."

"I have been at the Egg Harbor Twnshp office a couple times but it took many many many phone calls to get an appt. I had to leave hasty emails and phones messages before someone finally called me back. My son was seen and the Dr. was great. Now my adopted son who is four needs an evaluation and I have been serial calling leaving messages which is the only thing you can do. NO PERSON EVER ANSWERS THE PHONE!!! Moving on. By the way this facility needs to stop replying with such an impersonal message and do something quit. It is robotic & insensitive just like how you treat people. SMDH!"

"I do not recommend this facility, they start services, force you to take a 6 month break and then when it's time to resume services you are added to a never ending waitlist. Your child will regress before services resume IF you ever actually get a reevaluation. My son's services ended 4/2022 and were supposed to resume 10/2022. He has been on the waitlist for 8 months now. Save yourself the stress and take your child to another facility that actually cares about providing services to children in need."

"This place does *NOT* care about kids. With special needs kids, every single day matters. Go literally anywhere else. Somewhere reputable. Somewhere with compassion. However, if you want to be ghosted by your doctor, then this is the place for you. If you'd like to spend a year waiting for an appointment and then have it canceled two days before the appointment was scheduled, then this is the place for you. If you want to waste 3 years of your child's development with no progress, then this is the place for you. If you want to be blown off, after literally begging and sobbing into the phone, desperate for care, then this is the place for you. Learn from my hardship - please don't waste your child's precious time with this organization. The futility will leave you emotionally in shambles."