SNIPES

"I Was Shopping For A Pair A Shoes For My Son For His 8th Grade Graduation And Let’s Just Say I Wouldn’t Recommend Anyone Coming To This Location If You Want To Be Treated Unfairly. And, The Employee Are Rude And Nasty With Attitudes. Won’t Be Coming Back To This Location Again."

"This store Customer service is some trash I walked into the store. Ask the question to the lady at the register. She treated me as if I wasn't there then waited on another costume so when she did finally get what I need she gave me the receipt and I said thank you and got no response.The staff up there is so tuff I thought this was a work place not the block won't be going back here again. Also I asked do they sell trucker hat she said no and had them on the wall behind her trying to be so smart learn what yall selling in the store first"

"I recently given this location a great review, but not after today. The store was a little crowded, and I definitely understand that I had to wait, no problem with that. But the problem that I had, was that people who came in after me, got waited on and serviced. When someone FINALLY asked me, if I need help, I proceeded to give her the shoe along with the size that I needed. She never went to the back to get the shoe. She proceeded to wait on other people and get what they needed. I will not be going to this location every again. The whole staff was rude and nasty."

"If I am able to give zero stars I would! It’s a disgrace in customer service especially the manager. He is angry and extremely aggressive towards customers. I walked in and wanted to purchase 2 pairs of 2 shoes which were on sale (not release date shoes) so 4 pairs of shoes total. He comes to the register and says “you can only buy 1 of each shoe! And he adds I am tired of Y’all keep coming up in here!” So what does he mean by Y’all??? Is it because I’m not African American? Is it because I am a customer? Which one? The girl at the register starts to apologize for his behavior, but he is the store manager. Then he goes and says to me directly “you got a problem? You wanna say something??” And starts making a mean face as if we were in a altercation. I am here to buy shoes, I didn’t attempt to steal or disrespect anyone. I actually felt as if he was going to assault me and kick me out of the store for being a customer. I have never been treated this way before and this is a disgrace. I have never met a employee let alone a manager so angry and aggressive towards customers. This is a store in the mall, not a liquor store in the streets of Baltimore. I’m sorry Jimmy Jazz but you have to correct this behavior. The store is definitely ran on fear and intimidation and is beyond unacceptable."