Community Hematology-Oncology: Rajagopal Chitra MD

"I wish I could give zero stars. Their billing department is horrible and two years later and a ridiculous amount of time wasted on the phone, they STILL have NOT given my insurance the claim, yet continue to try to bill me and report me, luckily it didn’t ruin my credit because they even sent me a letter acknowledging that they are at fault… and yet 6 months later we are at the same place yet again. They have been unresponsive to my insurance company and to me. Horrible."

"Dr Rajagopal came highly recommended by various friends who are doctors and so although I live in Ashburn Virginia and her offices are an hour away, I chose her when I was shocked to find I had developed a blood clot in early October . Staff are pleasant and so are nurse Practioners and the Doctor takes the time to explain in your first visit a lot of information on blood clots . She was also helpful in giving me a sample on a recent international trip in a country where Eliquis was unavailable . She also does eventually respond to the website message board as she is pretty busy. She was also recently listed as a top doctor in the Washingtonian. Only downside so far is that office wait times are extremely long. Today I drove to the Olney Location an hour drive and so far have been waiting for over an hour to see the Dirctor!!!! I brought 2 newspapers and have finished both. Eventually I did see her and she was crisp on telling me what want great news on my lab tests . Located near hospitals so far I have been to the Rockville and Olney Locations . Great doctor just wish time waiting was better managed . One tip. Takes some time for lab tests to be entered into the system as the Doctor needs to read them. A faster way is to create a labcorp account and receive results much faster ( that goes for any doctor ( same with Quest)"

"The NP and Dr. Raj are great when you actually see them, but this office is consistently behind schedule. If your appointment is at 10, plan to not be called to a room until 10:45 or 11, then wait even longer to actually see the provider. It is ACTUALLY that ridiculous. And the staff really don’t care. There is absolutely ZERO respect for the patients time. Unfortunate and surprising given that they were recommended by a few people I know. Be aware prior to making an appointment that you’ll likely be spending a good chunk of your day here if you decide to utilize their services."